Immigrant and Refugee Community Organization

General

• Provide case management services to help program participants work toward self-sufficiency goals
• Assist participants with housing and social service needs
• Determine eligibility for housing funds
• Communicate with landlords
• Complete paperwork and case notes for accurate and timely rental-fund administration
• Assess potential client program eligibility
• Meet individually with clients at the office or at clients’ homes when they cannot commute
• Help clients define, work toward, and reach housing-related goals
• Maintain case files
• Enter data into Multnomah County’s Service Point system
• Enter data into IRCO’s data entry system
• Distribute assistance funds to landlords or utility companies
• Refer clients to other assistance sources
• Provide recruitment, screening, assessment, and case management services
• Complete case management paperwork
• Attend Multnomah County Stability Initiative trainings and meetings
• Participate in staff meetings, trainings, and committees
• Interact with IRCO staff and community partners and refer clients to them
• Occasionally orient or train new employees or volunteers

Housing Stability Specialist

Program Coordinator

• Oversee daily program operation functions
• Ensure service delivery and provide direct program oversight
• Conduct periodic reviews evaluating program efficacy and adjust implementation as necessary
• Maintain, review, and safeguard program records, including confidential information, in compliance with federal regulations and state consumer identification acts
• Travel to community events, training, partner agency activities, and other work-related locations
• Shop for program supplies and materials and transport program-related materials, documents, supplies, and equipment
• Coordinate and support program activities and services for families with children ages 0–6
• Provide on-site support at program activities and events
• Coordinate with program staff and community partners
• Maintain a safe and professional environment for children and families
• Complete workplans and work-production schedules
• Ensure implementation of processes and annual plans according to IRCO and funder policies
• Create and draft plans and documents for review by the assistant manager
• Contribute to the design of new processes
• Research best practices and lessons learned to inform program planning
• Ensure policies, contracts, and grant obligations are met and administered appropriately
• Provide ongoing reflective supervision, training, development, and support to direct program staff
• Monitor staff performance
• Manage the program, staff members, and sometimes 1 to 2 casual/hourly employees
• Support implementation, reporting, budget monitoring ($450,000+), and evaluation of the program and its staff

Early Learning Program Coordinator

Advocate

• Maintain confidential client files and records of service provision
• Complete data entry and administrative tasks within given timelines
• Provide trauma-informed advocacy throughout referral and program transition processes
• Manage an increased caseload, assisting survivors with safety and stability, health and wellness, immigration and legal services, employment and educational placements, and other services
• Provide or secure interpretation, translation, and accessibility services
• Conduct risk assessments and provide immediate and ongoing safety planning
• Provide crisis intervention, emergency shelter and motel support, and mental health services as needed
• Engage in outreach and represent IRCO RIFS at community events
• Cover at Gateway Center for light-touch navigation when needed
• Mentor and train less experienced Advocates I
• Maintain participant confidentiality in accordance with VAWA minimum standards
• Perform outreach and educational activities within immigrant and refugee communities and local service providers
• Help maintain community partnerships
• Engage in professional development and assigned or required training activities

Housing Stability Specialist

Early Learning Program Coordinator

DVSA Advocate 2