Kaeser Compressors USA

Technician

• Professionally install, maintain and repair customer compressed air equipment in assigned branch territory
• Handle after-hours emergencies when necessary
• Systematically analyze mechanical, electrical, refrigeration and controls sub-systems
• Identify root causes of problems and provide solutions
• Recommend maintenance intervals and system improvements to customers

Branch Service Technician

Manager

• Supervise the work, assignments, and schedule of Service Technicians and the profitability of the Service Department
• Provide technical and engineering support to Service Technicians and customers for installations, start-up, maintenance, and troubleshooting
• Assist in generating quotes for service repairs and maintenance agreements
• Implement and maintain a comprehensive Service Technician training program
• Work with the sales force to ensure proper installation and design
• Maintain the parts department, including inventory
• Manage branch service operations for Kaeser Compressors, a supplier of industrial compressed air and vacuum systems

Branch Service Manager

Account Manager

• Call on end-customers in the territory to promote and sell energy-saving air compressors and related equipment
• Help customers reduce costs and electrical consumption through appropriate air-system solutions
• Acquire the knowledge and technical expertise necessary to design and sell quality air systems
• Professionally represent Kaeser at all times
• Use a variety of Kaeser-provided sales tools
• Reach and maintain sales goals
• Manage a geographic territory covering Buffalo, NY and surrounding areas

Branch Territory Manager

• Call on end-customers in the territory to promote and sell energy-saving air compressors and related equipment
• Acquire the knowledge and technical expertise necessary to design and sell air systems
• Professionally represent Kaeser at all times
• Use a variety of Kaeser-provided sales tools
• Reach and maintain sales goals

• Professionally install, maintain and repair customer compressed air equipment in the assigned branch territory
• Respond to after-hours emergencies when necessary
• Systematically analyze mechanical, electrical, refrigeration and controls subsystems
• Identify root causes of problems and provide corrective solutions
• Recommend maintenance intervals and system improvements to customers

• Supervise the work, assignments, and schedule of Service Technicians and the profitability of the Service Department
• Provide technical and engineering support to Service Technicians and customers for installations, start-up, maintenance, and troubleshooting
• Assist in generating quotes for service repairs and maintenance agreements
• Implement and maintain a comprehensive Service Technician training program
• Work with the sales force to ensure proper installation and design
• Maintain the parts department, including inventory

• Professionally install, maintain and repair customer compressed air equipment in the assigned branch territory
• Analyze mechanical, electrical, refrigeration and controls sub-systems to identify root causes and corrective solutions
• Recommend maintenance intervals and system improvements to customers
• Provide after-hours emergency service when necessary

• Professionally install, maintain and repair customer compressed air equipment in assigned branch territory
• Provide after-hours emergency service when necessary
• Systematically analyze mechanical, electrical, refrigeration and controls sub-systems
• Identify root causes of problems and provide corrective solutions
• Recommend maintenance intervals and system improvements to customers

• Identify, research and contact existing customer accounts to present and sell Kaeser service, extended warranty agreements and renewals
• Assist equipment sales representatives with service and extended warranty customer presentations
• Review site conditions in person to design tailored service agreements
• Input information into databases and review it before sending to customers to ensure high accuracy and reliability
• Achieve sales goals for service and extended warranty agreements
• Increase customer retention and service revenue growth

Branch Service Account Manager

Administration

• Receive and route incoming customer requests via phone and email
• Support material management activities at the branch, including shipping, receiving and returning of parts
• Provide administrative support to managers within the branch
• Perform all other duties assigned by the Manager

Branch Service Administrator

• Professionally install, maintain and repair customer compressed air equipment in the assigned branch territory
• Provide after-hours emergency service when necessary
• Systematically analyze mechanical, electrical, refrigeration and controls subsystems
• Identify root causes of problems and provide solutions
• Recommend maintenance intervals and system improvements to customers

Project Manager

• Coordinate the transition from sales to service by assessing project requirements, facility preparedness, and contractual agreements
• Establish clear implementation and commissioning timelines
• Coordinate installation and commissioning phases with internal teams, third-party contractors, and site contacts
• Maintain comprehensive project records
• Deliver real-time operational feedback and status updates to stakeholders
• Serve as the primary point of escalation for job-site conflicts, missing equipment, or scheduling issues
• Facilitate communication across departments to ensure on-time start-up and commissioning completion

Branch Service Technician

Branch Service Manager

Branch Territory Manager

Branch Territory Manager

Branch Service Technician

Branch Service Manager

Branch Service Technician

Branch Service Technician

Branch Service Account Manager

Branch Service Administrator

Branch Service Technician

National Accounts Project Manager