Koniag Government Services

Cloud Engineer

• Support a WordPress site on AWS running a Kubernetes CI/CD pipeline
• Implement, support, and maintain all environments across web assets, including lower environments
• Achieve enterprise uptime, monitoring, and business continuity goals
• Manage a high-volume WordPress production environment on AWS, including traffic spikes
• Establish monitoring and operational procedures to ensure business continuity
• Maintain, support, and troubleshoot developer, testing, and pre-production environments using Kubernetes/EKS and other AWS utilities
• Collaborate with the AWS Architect, Product Owner, Scrum Master, engineers, and security engineers to define and build service offerings and future-release roadmaps
• Participate in coordinating and implementing AWS Cloud solutions
• Implement proofs of concept and pilots
• Develop operational plans and documentation for AWS solutions
• Build and implement cloud infrastructure as the first field of production support calls
• Engineer and design solutions on AWS and other cloud platforms
• Run risk logs and collaborate with the ISSO and System Owner to manage risk
• Provide responses to Common Vulnerability Reports
• Document system boundaries and implement technology-relevant controls with supporting evidence
• Recommend approaches for security regulations, controls, and policy compliance
• Install, configure, and test cloud services, third-party services, and software
• Determine how to leverage cloud-provider services and address gaps with other tools, software, or third-party services
• Assess system security controls, validate implementation, and identify weaknesses
• Perform continuous monitoring using security solutions and tools
• Conduct security impact assessments for proposed environmental changes
• Identify innovative ways to automate security management, monitoring, and related processes to reduce risk and costs

Analyst

• Evaluate existing Indian Health Service and Health and Human Services policies and regulations for implications on enterprise EHR modernization
• Recommend policy updates to align with modernization goals and improve healthcare delivery
• Provide expert advice on policy and regulatory matters affecting federal healthcare operations
• Collaborate with stakeholders to develop strategic policy frameworks addressing EHR modernization challenges
• Facilitate communication among federal agencies, tribal health organizations, and other stakeholders
• Represent the organization in discussions with federal and tribal leadership regarding EHR policy matters
• Research healthcare policies, trends, and best practices relevant to EHR modernization
• Prepare reports, policy briefs, and presentations to support leadership decision-making

Senior Policy Analyst

Medical Billing and Coding

• Review clinical documentation and assign diagnostic and procedural codes for outpatient, ambulatory, emergency, observation, day surgery, and other applicable encounters
• Abstract coded information into IHS RPMS and the Patient Care Component (PCC)
• Apply ICD-10-CM, ICD-10-PCS, CPT, HCPCS Level II, E/M, and NCCI guidelines
• Prioritize Medicare and Medicaid All-Inclusive Rate encounters and claims approaching timely filing deadlines
• Review records for completeness, accuracy, medical necessity, and reimbursement/regulatory compliance
• Identify documentation discrepancies and communicate with providers and staff to obtain clarification
• Resolve incomplete or delinquent records and coding-related system or documentation issues
• Assist with coding audits, compliance reviews, reimbursement-denial analysis, and performance improvement
• Maintain coding statistics, deficiency information, error reports, and required documentation
• Collaborate with clinical, Health Information Management, and Business Office staff while managing daily workload independently
• Maintain productivity and quality standards with limited day-to-day supervision
• Code approximately 1,250 patient encounters per month, or available volume
• Maintain at least a 95% coding accuracy rate
• Work aged backlog encounters according to IHS priorities, timely filing, and AIR requirements
• Communicate consistently about uncodable records, documentation deficiencies, system issues, and productivity barriers

Medical Records Technician Coder III

Software Engineer

• Maintain, enhance, and support business applications written in COBOL
• Write and modify COBOL, COBOL Language Extender (COBOL LE), and IBM MVS JCL code
• Use DISA Multi-host Internet Access Portal (MIAP) and Reflection ZFE for 3270 terminal emulation
• Troubleshoot and fix production issues under guidance of senior team members
• Create and maintain technical documentation, including application operating and installation instructions, interface diagrams, product design documentation, and Interface Control Documents for CDRS
• Perform code testing and participate in code reviews
• Support FTP and SFTP transmission operations
• Implement Help Desk resolutions for Level II and III tickets
• Apply STIGs to applications as directed to ensure compliance
• Monitor database load and interface applications
• Provide technical support for maintenance of data and related software modules
• Work with Change Requests and Deficiency Reports in ISMT
• Support system releases, including documentation preparation
• Participate in team meetings and scrum ceremonies
• Create test cases and assist with test reports and summaries
• Perform other duties as assigned by leadership team

COBOL Developer

Business Analyst

• Elicit, analyze, and document business requirements from stakeholders across various departments
• Translate business needs into functional specifications and user stories for ServiceNow solutions
• Facilitate requirements workshops, interviews, and focus groups
• Analyze business processes and workflows to identify improvement opportunities
• Create process flow diagrams, use cases, and workflow documentation
• Collaborate with ServiceNow developers and administrators on requirements implementation
• Define acceptance criteria and develop test plans
• Conduct gap analysis between current and desired future states
• Design and document ServiceNow configuration requirements, including forms, workflows, catalog items, and reports
• Support user acceptance testing coordination and defect resolution
• Create training materials and conduct end-user training
• Develop and maintain requirements traceability matrices
• Participate in backlog grooming and sprint planning in Agile development
• Work with the Product Owner to prioritize enhancement requests and feature requirements
• Maintain business process documentation and standard operating procedures
• Analyze system usage data and metrics
• Support ServiceNow platform upgrades by assessing business impact and requirements
• Support change management activities related to ServiceNow implementation and user adoption

Business Analyst – ServiceNow

Full-stack Engineer

• Provide 24/7 operations and maintenance support for SharePoint Online and Power Platform environments
• Monitor systems, resolve issues, handle ad hoc requests, and manage escalations
• Fulfill service requests involving permissions, content migrations, SharePoint pages, analytics, and business automations
• Resolve user-reported issues according to SLAs and SOPs and maintain detailed ticket updates
• Collaborate with tenant administrators and participate in tenant-level workgroup meetings
• Support content migration efforts and maintain, enhance, or decommission collaboration solutions and business automations
• Plan and execute retirement of legacy SharePoint components with minimal service disruption
• Develop and maintain automated reports, workflows, and operational tools
• Monitor alerts, detect anomalies, implement corrective actions, and mitigate risks
• Support integrations with MFA, Tableau, SWIFT, NOFO Navigator, Drupal, Records Management systems, and other third-party tools
• Provide technical guidance, standards, training, office hours, and work-session support to stakeholders and citizen developers
• Manage SharePoint content, consolidate sites, eliminate duplicates, and archive or delete unused sites
• Generate operational and data-related reports, dashboards, and audit logs
• Administer Azure DevOps project collections, projects, backlogs, permissions, repositories, CI/CD pipelines, and dashboards
• Maintain the Azure DevOps backlog using Agile methodologies and facilitate sprint planning
• Implement Records Management General Records Schedules and tagging functionalities
• Develop and enhance solutions using SharePoint Online, MS Teams, MS Dynamics 365, Power Platform, Drupal, and Copilot
• Leverage automation and AI while ensuring testing, documentation, SDLC adherence, and zero production defects

Software Developer I – Power Platform

System Administrator

• Support the deployment, maintenance, and cybersecurity posture of enterprise Windows computing environments
• Automate comprehensive software patching, application deployments, and asset management using SCCM/MECM
• Manage the full lifecycle, provisioning, and daily Operations & Maintenance of AWS WorkSpaces and Amazon EC2 instances
• Enforce hardening standards and maintain STIG compliance
• Remediate vulnerabilities and ensure high-availability, secure service delivery across assigned endpoints and servers
• Perform endpoint and patch management, cloud desktop and server operations, cybersecurity hardening, and system operations and support

Systems Administrator

Frontend Engineer

• Design, develop, test, maintain, and document secure web and database applications using .NET technologies
• Develop responsive, user-focused front-end solutions incorporating UI/UX principles
• Work within Agile development processes across requirements, design, development, testing, deployment, and maintenance
• Gather and translate customer and stakeholder requirements into technical solutions
• Develop and securely integrate APIs, databases, and external data feeds
• Apply secure development practices, including OWASP-aligned coding standards
• Develop and support cloud-based applications in Azure, leveraging Azure and AWS development experience as required
• Maintain source code, technical documentation, configuration information, and deployment artifacts in approved repositories
• Participate in code reviews, vulnerability scanning/remediation, troubleshooting, and root-cause analysis
• Collaborate with systems, security, database, cloud, and administrative teams
• Support GIS/geospatial integrations where applicable, preferably using ESRI/ArcGIS technologies
• Contribute to testing, stakeholder feedback cycles, knowledge transfer, and continuous improvement
• Support Koniag Operations Services, LLC and its federal government customer

Web Designer/Developer III – .NET, Front-End

Project Manager

• Support coordination and execution of the CyberCARE federal cybersecurity awareness campaign from planning through final publication
• Maintain project plans, schedules, tracking documentation, master schedules, deliverable logs, review trackers, and distribution records
• Track videos, e-blasts, knowledge checks, polls, surveys, infographics, digital signage assets, and physical posters through production, review, approval, and release
• Distribute materials to stakeholders, track feedback and revision cycles, and confirm final approvals
• Coordinate Section 508 compliance reviews before publication
• Coordinate video production timelines, milestones, and final YouTube links for campaign-channel integration
• Coordinate with intranet and digital signage teams on homepage tiles, signage assets, kiosk materials, and posters
• Schedule engagement posts and webpage updates according to the weekly campaign schedule
• Monitor and triage the program resource mailbox and route inquiries to appropriate team members
• Provide meeting scheduling and logistics support, including agendas, notes, and action items
• Prepare status updates and project documentation for stakeholders
• Support other Awareness and Training Program communications throughout the program year
• Work under the direction of a program or project manager to keep campaign activities and deliverables on schedule

Project Coordinator – Cybersecurity Campaigns

QA Engineer

• Lead, manage, and mentor QA engineers and test analysts
• Develop, implement, and improve QA strategies, frameworks, methodologies, and standards
• Oversee the design, development, and execution of test plans, test cases, and test scripts
• Ensure complete and accurate test coverage across software deliverables
• Serve as the primary point of contact for QA matters and communicate QA status, risks, metrics, and findings
• Establish and maintain quality metrics, KPIs, and reporting dashboards
• Collaborate with project managers, developers, and business analysts during requirements reviews, design walkthroughs, and Agile ceremonies
• Drive adoption and continuous improvement of test automation frameworks and tools
• Oversee defect management and ensure timely resolution
• Conduct root cause analysis and implement corrective and preventive action plans
• Ensure QA activities comply with federal regulations, agency requirements, Section 508, security, and compliance guidelines
• Develop and maintain QA process documentation, SOPs, testing guidelines, and traceability matrices
• Coordinate and manage UAT with government customers and end users
• Assess and manage quality-related project risks and mitigation strategies
• Evaluate and implement testing tools, technologies, and methodologies
• Support proposals, program reviews, and audits with QA input and subject matter expertise
• Ensure QA adherence to Agile and SDLC best practices

QA Manager

Chief Medical Officer

• Serve as the senior clinical informatics advisor to federal clinical and program leadership
• Analyze clinical workflow, content, and configuration questions and prepare functional analyses and decision packages
• Support clinical governance bodies and track change-control items to closure
• Analyze and report site readiness across interfaces, devices, data migration, training, and clinical workflow
• Support clinical command-center operations through go-live, hypercare, and transition to sustainment
• Maintain and prioritize the clinical optimization backlog and measure quality, safety, and efficiency outcomes
• Recommend and help operate the EHR patient-safety framework
• Draft clinical downtime and continuity-of-operations procedures
• Advise on super-user and end-user training strategy, competency standards, personalization events, and post-live proficiency support
• Brief federal leadership, site executives, and clinical staff
• Coordinate with the EHR vendor, systems integrator, and other federal modernization programs
• Produce clinical portions of program deliverables and status reporting
• Coordinate clinical participation in integrated testing and functional validation
• Recommend acceptance criteria and sampling approaches
• Provide clinical subject-matter expertise for legacy-system data migration
• Mentor clinical informaticists and business analysts and support site physician and nursing champions

Chief Medical Information Officer

Platform Engineer

• Architect, secure, and operate mission-critical cloud infrastructure and containerized enterprise platforms
• Deploy and manage resilient Kubernetes workloads and infrastructure within AWS
• Ensure end-to-end operational readiness and high availability
• Author and implement Group Policy Objects (GPOs)
• Enforce system hardening and governance
• Adhere to STIG compliance baselines across environments
• Automate packaging and delivery of COTS applications
• Design and integrate observability frameworks
• Link platform telemetry with SIEM solutions for real-time monitoring, security auditing, and rapid incident response

Senior Cloud & Platform Systems Engineer

Security Engineer

• Identify, assess, and mitigate operational and systemic vulnerabilities across the business
• Direct physical security, including access control and force protection, and information security, including cybersecurity Governance, Risk, and Compliance
• Lead disaster recovery and system contingency planning
• Design playbooks and lead teams during active threats, breaches, or emergencies
• Serve as the Information Systems Security Manager (ISSM) with security oversight for information systems
• Serve as the Insider Threat Program Senior Official (ITPSO) and lead insider threat investigations, internal security inquiries, infractions, and violations
• Guide team leads in developing security training programs and awareness campaigns
• Guide team leads in updating, maintaining, or developing standard operating procedures, security-related policies, and enterprise process improvements
• Brief the CSO and other C-suite executives on current risk postures and threat mitigation strategies

VP of Corporate Security, Risk and Resilience

SDET

• Plan, develop, execute, and maintain comprehensive test strategies and test cases
• Design, develop, and execute manual and automated test plans, test cases, and test scripts
• Conduct functional, regression, integration, system, user acceptance, and performance testing across multiple environments
• Identify, document, and track software defects and inconsistencies using defect tracking and ticketing tools
• Collaborate with developers, system analysts, business analysts, and project stakeholders to understand requirements and ensure test coverage
• Participate in requirements reviews, design walkthroughs, and Agile sprint ceremonies
• Develop and maintain automated test scripts and frameworks
• Perform root cause analysis and coordinate defect resolution and re-testing
• Validate software against security, compliance, and accessibility standards
• Maintain test plans, test cases, test results, and traceability matrices
• Monitor and report testing progress, defect metrics, and software quality
• Support quality assurance standards, best practices, and testing SOPs
• Participate in sprint planning, backlog grooming, daily standups, and retrospectives
• Coordinate and support UAT with government customers and end users
• Assess and mitigate software quality and testing coverage risks
• Recommend improvements to testing processes, tools, and methodologies

Test Engineer

• Serve as a subject matter expert on SAP product functionality and support processes
• Collaborate with IT Product Support, solution providers, vendors, and business stakeholders
• Define and articulate customer-specific system challenges to facilitate solution-based strategies
• Support discovery, testing, implementation, and deployment activities
• Track, prioritize, and resolve system issues; coordinate with help desk and solution teams
• Support product deployments, upgrades, and ongoing sustainment activities
• Conduct user acceptance testing for new releases and system enhancements
• Gather feedback and prepare after-action reports for testing, implementations, and deployments
• Create and maintain product support documentation, user guides, and job aids
• Prepare reports and communicate status, risks, and resolutions to leadership
• Apply subject matter expertise to identify system versus process-related issues
• Provide training and guidance to end users on system functionality and best practices