Lanes & Planes

Sales Development Rep

• Manage and expand the sales pipeline in close collaboration with the Senior Account Executive
• Follow up on sales opportunities
• Reach out to potential leads through various channels
• Build strategic relationships and navigate complex corporate structures
• Qualify potential enterprise leads using appropriate frameworks
• Identify the needs of relevant stakeholders and decision-makers
• Develop and maintain new lead sources
• Continuously expand the pool of potential enterprise customers
• Reach new customer segments through market research and teamwork

Explore Enterprise Sales Development Representative (SDR) at Lanes & Planes. Review requirements and application details.

Enterprise Sales Development Representative (SDR)

Customer Support

• Lead and develop the transport-focused support agent team
• Promote goal-oriented leadership, clear communication, and a solution-focused mindset within the team
• Take responsibility for recruiting new colleagues in collaboration with HR
• Optimize support processes using data and make them more efficient and scalable
• Measure and sustainably improve customer satisfaction through defined metrics and KPIs
• Respond flexibly to new challenges and lead the team confidently in dynamic situations

Explore Team Lead, Customer Service – Business Travel at Lanes & Planes. Review requirements and application details.

Team Lead, Customer Service – Business Travel

People Operations

• Take responsibility for the entire operational employee lifecycle, including onboarding, contract changes, parental leave, offboarding, and all related processes
• Prepare employment contracts, amendments, certificates, and employment references
• Maintain accurate employee master data in Personio and ensure reliable payroll preparation
• Monitor deadlines, reporting requirements, and employment law obligations
• Continuously optimize, standardize, document, and automate existing HR processes
• Advise employees and selected managers on operational HR topics
• Support the HR transformation and coordinate collaboration across interfaces
• Independently take ownership of and implement HR projects
• Transfer knowledge to colleagues on the People Team

Explore Team Lead, People Operations at Lanes & Planes. Review requirements and application details.

Team Lead, People Operations

Product Marketing

• Conduct customer, prospect, and win/loss interviews
• Establish market and competitive intelligence as input for the Product team
• Bring market and customer insights into discovery and Shape Up prioritization
• Define personas and use cases with Product Managers
• Help shape pricing and packaging
• Own positioning and messaging for Travel and Finance products
• Plan launches together with Product and Engineering, particularly for supplier integrations
• Measure adoption and impact after launches
• Enable Sales, Customer Success, and Marketing with messaging, demo stories, and battlecards
• Keep stakeholders aligned and up to date
• Use AI tools for research, analysis, and content creation
• Work primarily in writing and asynchronously, with few meetings

Explore Product Marketing Manager at Lanes & Planes. Review requirements and application details.

Open roles

Enterprise Sales Development Representative (SDR)

Team Lead, Customer Service – Business Travel

Team Lead, People Operations

Product Marketing Manager