Level99 Entertainment

Architect

• Design achievement systems, reward structures, in-game economies, and progression models driving guest engagement and repeat visits across physical and remote touchpoints
• Wireframe end-to-end player touchpoints from pre-visit through in-venue and post-visit
• Drive brainstorming, author vision documents, build presentations, and pitch concepts for the guest journey
• Partner with the CEO and leadership team to shape the metagame vision
• Evaluate financial implications of design proposals and balance ROI with player experience
• Detail game mechanics, build probabilistic models, and perform mathematical balancing
• Conduct statistical and data analysis before, during, and after feature launches
• Maintain and evolve game systems, including post-launch balancing, seasonal events, and content updates
• Author design documents, feature specifications, flow diagrams, and UI/UX wireframes
• Develop scripts, outlines, storyboards, treatments, models, and digital/manual drawings
• Collaborate with project management, creative, software development, engineering, marketing, and venue operations teams
• Drive metagame projects across stakeholder schedules and maintain organized schedules and digital archives
• Manage time/cost reporting, task prioritization, and design and planning meetings
• Perform other duties as assigned

Metagame Design Architect

Human Resources

• Manage the end-to-end recruitment process, including job postings, resume screening, conducting interviews, active sourcing, and facilitating onboarding
• Collaborate with hiring managers to understand needs and develop effective hiring strategies
• Act as a trusted advisor to team members and management on HR policies, procedures, and best practices
• Address and resolve employee relations issues and conduct investigations when necessary
• Assist in developing and implementing HR policies and procedures in compliance with applicable laws and regulations
• Monitor changes in employment laws and regulations and update policies accordingly
• Support performance management processes, including goal-setting, performance reviews, and professional development plans
• Guide managers on effective performance management and employee development
• Assist with payroll, including maintaining information in the UKG platform
• Administer employee benefits programs, including health insurance, retirement plans, and other perks
• Maintain a positive, upbeat, proactive attitude and inspire the same in coworkers
• Work on special projects and other assigned duties

Human Resources Generalist – Hospitality Industry

Manager

• Lead on-site installation teams, including installers and artists, for national venue builds and retrofits
• Manage installation of patented modular walls, electro-mechanical systems, and venue art according to specifications and brand standards
• Direct daily operations, sequence work, and resolve issues to optimize efficiency, budget, and timeline
• Act as primary site contact for construction teams, GCs, and vendors, managing RFIs and milestones
• Enforce safety, cleanliness, and equipment management protocols through regular briefings and inspections
• Monitor labor, materials, and expenses; report variances and implement corrective actions
• Troubleshoot technical issues using team expertise in carpentry, wiring, and electronics
• Ensure workmanship and environmental presentation standards align with the Level99 brand
• Develop and mentor the team, fostering performance and accountability
• Travel extensively and manage logistics for team travel and equipment
• Provide daily and weekly progress, safety, and resource reports to stakeholders
• Perform additional duties supporting successful venue openings
• Report directly to the Director of Install
• Coordinate with Level99 Project and Construction Managers, the general contractor, subcontractors, vendors, suppliers, and artists

Metagame Design Architect

Human Resources Generalist – Hospitality Industry

Install Team Manager – Themed Entertainment