Marsh McLennan

Project Manager

• Provide thought leadership in curating the target state and developing strategy to deliver results
• Partner with global teams to craft detailed plans supporting global strategy
• Support planning, tracking, and implementation of strategic initiatives and operational projects led by the Global Value Stream Leader
• Oversee execution teams comprising project managers, business analysts, and product owners/managers
• Serve as liaison between the Global Value Stream Leader and senior leadership, department heads, and external partners
• Prepare presentations, reports, and operational summaries for the Global Value Stream Leader and executive team
• Identify operational inefficiencies and assist in developing and implementing process improvements
• Collect and analyze operational data to monitor performance against goals and provide insights
• Collaborate with various teams to execute directives and company-wide initiatives
• Drive execution of OPEX / Falcon initiatives and deliver benefits
• Shape and embed the operating model to improve client and colleague experience
• Shape and deliver transformation initiatives
• Embed controls and risk mitigations
• Enable robust governance, metrics tracking, and reporting

Senior Director – Project Management, Policy Servicing

Account Manager

• Manage global relationships for a portfolio of 4–6 clients
• Ensure delivery against clients’ strategic and tactical benefits goals regionally or globally
• Manage insured employee benefits and oversee local renewal coordination
• Oversee implementation and ongoing management of Global Benefits Management appointments
• Maintain client satisfaction and ensure key activities are completed and internal/external parties are aligned
• Work proactively with client team members to influence delivery and meet client commitments
• Liaise with senior-level Global Client Managers as lead global contact for client deliverables
• Support execution of global benefit strategies, including benefit harmonization, minimum standards and global benefit financing
• Coordinate local in-country specialists and brokers
• Help clients monitor employee benefit programs worldwide through regular reports and updates
• Ensure global governance processes are followed
• Monitor international employee benefit trends and market developments
• Consult with clients on international benefits matters
• Identify opportunities to grow client revenue and support new business development

Senior Director – Project Management, Policy Servicing

Account Manager – Global Benefits Management