Martin Automotive Group

Spanish Bilingual BDC Agent – Receptionist

Martin Automotive Group
Posted 10/21/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in customer service and public relations while effectively managing service appointments and maintaining accurate customer records. Bilingual in Spanish and English, with the ability to work in US Timezone.

Highest-signal resume keywords
Bilingual Proficiency In Spanish And EnglishCustomer Service ExperienceCall Center ExperienceAppointment SchedulingPublic Relations Skills

About the role

Key responsibilities & impact
  • Obtain new customers and raise CSI/SSI per company target
  • Schedule service appointments for customers
  • Create good public relations consistent with effective use of time lines
  • Update and purify customer records
  • Follow direction of BDC Manager and Sales Management team
  • Maintain a professional atmosphere within the BDC office
  • Complete all training as directed by supervisor
  • Follow policies and procedures as set forth in Employee Handbook
  • Perform any other duties as assigned

Requirements

What you’ll need
  • Proficient in Spanish and English
  • Able to work in US Timezone
  • Call center experience is preferred, but not required.

Benefits

Comp & perks
  • Equal Opportunity Employer

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
ProfessionalismEffective CommunicationTime Management
Industry Keywords
BDC OfficeCustomer Records ManagementPolicies And ProceduresEmployee Handbook Compliance