Demonstrates expertise in managing personal injury cases from inception to settlement, with a strong focus on client communication, organization, and attention to detail. Proficient in handling medical records, insurance claims, and case management software.

Highest-signal resume keywords

Case Management ExperienceBilingual (English/Spanish)Filevine ProficiencyStrong Organizational SkillsProactive Problem-Solving

About the role

Key responsibilities & impact

Manage personal injury files from inception through pre-litigation settlement or transfer
Maintain strict deadlines and client communication
Open insurance claims and report claims to carriers
Assist clients with property damage resolution
Coordinate ongoing client medical care
Track treatment milestones
Manage complete medical records and billing requests
Open and track medical liens with healthcare providers, health insurance companies, and statutory lienholders
Maintain organized digital files
Update client records within case management software

Requirements

What you’ll need

Minimum of 2–3 years of dedicated experience as a Case Manager (not administrative assistant or receptionist) in a California-based Personal Injury law firm
Bilingual (English/Spanish) highly preferred
Strong English language proficiency required
Hands-on experience with Filevine highly preferred
Ability to work full-time during standard Pacific Time hours (8:00 AM – 5:00 PM PST)
Excellent communication
Proactive problem-solving
Strong organizational skills
High attention to detail in high-volume settings
Availability for a full-time contractor schedule of 40 hours per week, Monday through Friday, 8am–5pm PST

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Personal Injury Case ManagementInsurance Claims HandlingMedical Records ManagementBilling Requests ManagementTreatment Milestone Tracking

Soft Skills

Excellent CommunicationAttention to DetailProactive Problem-Solving

Tools & Technologies

Case Management SoftwareFilevine

Industry Keywords

California Personal Injury LawClient CommunicationMedical LiensProperty Damage Resolution