Matillion

Product Manager

• Own a core product area end to end, including strategy, multi-quarter roadmap, prioritisation, resourcing and commercial outcomes
• Retain direct ownership of a specific product area by writing specifications, running discovery and making product decisions
• Define and enforce product quality standards
• Review team product decisions and outputs and challenge senior stakeholders when capabilities are not ready to ship
• Maintain understanding of user needs across data engineering, analytics and platform personas
• Own the competitive and market view of the data and AI ecosystem
• Hire, coach and manage Product Managers
• Run the team's operating rhythm and establish AI-enabled ways of working
• Partner with Engineering and Design leadership on technical strategy and delivery capacity
• Coordinate with GTM, Customer Success and Marketing on upcoming releases and product learning
• Present roadmaps and trade-offs to stakeholders, leadership and customers

Director, Product Management

Full-stack Engineer

• Work within a small development team responsible for specific themes and initiatives
• Write, test, and release new features for Matillion products
• Fix problems in Matillion products and innovate on new ideas
• Work on production services and applications
• Collaborate with the broader team to understand and deliver work contributing to team goals
• Manage workflow from coding and unit testing through production release, ongoing maintenance, and support
• Participate in code reviews and research projects exploring future opportunities and technologies
• Develop technical and interpersonal skills through self-training, collaboration, and mentoring
• Build understanding of team domain and architecture
• Help handle risk, change, and uncertainty and contribute to decision-making
• Continuously improve ways of working

Senior Software Engineer – Full Stack

Account Manager

• Actively manage a portfolio of customer accounts, tracking usage, health, and commercial status, and prioritizing effort where risk or opportunity is greatest.
• Identify pay-as-you-go customers ready to move to committed annual agreements, build the business case using usage trends and value delivered, and close it.
• Diagnose why struggling accounts are at risk, build remediation plans, coordinate resources, and track them back to healthy status.
• Proactively monitor early signs of decline and intervene before accounts become churn risks.
• Partner with technical, support, and product teams to resolve issues, represent the customer voice internally, and escalate when deeper commercial or technical expertise is needed.

Enterprise Account Manager

• Own and actively manage a portfolio of customer accounts
• Track usage, account health, and commercial status
• Prioritize effort based on account risk or opportunity
• Convert pay-as-you-go customers to committed annual agreements by building business cases and closing contracts
• Diagnose struggling accounts and create remediation plans
• Coordinate resources to return at-risk accounts to healthy status
• Monitor early signs of decline and intervene before churn risk develops
• Partner with technical, support, and product teams to resolve issues
• Represent the customer voice internally and escalate accounts requiring deeper commercial or technical expertise