Médecins Sans Frontières (MSF)

Business Operations

• Plan and execute inventory-related supply chain strategy
• Execute the three C’s of supply chain: Communication, Coordination, and Collaboration
• Serve as the primary liaison between manufacturers, distributors, and franchisees
• Own manufacturer and distributor relationships and develop operational processes
• Create and maintain supply chain forecasts, communicate demand, and optimize inventory levels
• Resolve inventory issues, perform root cause analyses, and execute corrective action plans
• Manage and track material activities from inventory planning through store delivery
• Assist in designing new processes and routines to improve inventory operations and drive efficiencies
• Assist with cost-saving initiatives by evaluating prices and optimizing the supply network

Business Operations Coordinator

Supply Chain

• Manage the end-to-end supply chain and systems, ensuring execution aligns with the company’s strategic goals.
• Understand how supply chain decisions affect procurement, finance, and operations, and ensure smooth information flow between teams.
• Ensure timely communication and collaboration with vendors, suppliers, and internal teams to minimize disruptions.
• Identify and address bottlenecks or inefficiencies in the supply chain system, recommending process improvements.

Supply Chain Operations Specialist

• Support day-to-day forecasting and planning activities across the business
• Assist in preparing forecast models and planning scenarios
• Maintain planning assumptions and update forecasts as conditions change
• Track planning KPIs including bookings, shipments, production, inventory, and delivery performance
• Assist in developing operating plans balancing inventory availability, facility capacity, and delivery timelines
• Collaborate with product, finance, operations, and procurement teams
• Assist with Sales & Operations Planning (S&OP) projects and planning reviews
• Communicate planning updates and insights to internal stakeholders
• Support strategic planning initiatives through data analysis and reporting
• Assist with supply chain and procurement coordination across multiple supply chains
• Maintain accurate files, orders, databases, operational processes, and documentation
• Maintain and improve reporting tools for planning and operational decision-making
• Identify workflow automation and improved data process opportunities
• Explore AI and digital tools for forecasting and analysis
• Develop proficiency with internal planning and reporting systems
• Support operational initiatives and cross-departmental projects as needed

Business Operations Planner

• Oversee and optimize broadliner and direct ship distribution programs across the system
• Keep order guides and vendor database systems up-to-date and accurate, managing all SKUs from smallwares to supply items
• Lead the supply side of new location openings, including setting up vendors and managing opening orders
• Serve as the point person for vendors and build strong, clear, collaborative working relationships
• Identify cost savings, streamline processes, and scale operations with impact
• Partner cross-functionally with operations, supply chain, and store teams

Business Operations Coordinator

Supply Chain Operations Specialist

Business Operations Planner

Supply Chain and Vendor Coordinator