Medical Review Institute of America, LLC

Executive Assistant

• Provide support to the CEO and Executive Leadership Team
• Act as the company’s first-line representative to external constituents, including Board members and private equity staff
• Provide support to the Administrative Team and back-up coverage as needed
• Prepare internal and external corporate documents using Microsoft Office products
• Proactively manage Officers’ calendars, meetings, appointments, and travel itineraries
• Prepare and reconcile expense reports
• Monitor incoming email requests and keep leadership team members apprised of important information
• Leverage technology to support Officers during regular tasks, including meeting note-taking
• Assist with ad-hoc large-scale projects from the Executive Leadership Team
• Maintain an organized electronic filing system
• Interface with external business partners, including board members, private equity support staff, and banking officials
• Manage projects and events from planning through delivery, tracking and communicating deliverables, requirements, schedules, costs, and meeting plans
• Uphold confidentiality and handle time-sensitive and PI-sensitive information
• Assist the Administrative Team with duties and scheduling back-up support
• Support Quality Management initiatives and Compliance Program activities, including maintaining confidentiality and adhering to HIPAA guidelines
• Participate in company meetings and training
• Complete other duties and responsibilities as requested

Executive Administrator

AI Engineer

• Define AI use cases and align solution delivery timelines with business, operations, and technology teams
• Partner with internal teams and third-party vendors to develop efficient, compliant, and scalable AI systems
• Lead rapid prototyping to demonstrate AI/ML application value and inform broader adoption
• Stay current with emerging AI/ML trends and technologies and contribute to the long-term AI strategy
• Research, design, and implement supervised, unsupervised, and reinforcement learning models, including deep learning and NLP
• Prepare, cleanse, and engineer data for AI/ML workflows
• Train, validate, and fine-tune models for performance, accuracy, and efficiency
• Build reusable, production-ready AI model deployment pipelines using MLOps best practices
• Integrate AI/ML capabilities into existing products and platforms
• Design and implement testing and evaluation frameworks for model validation
• Monitor, maintain, and continuously improve deployed models
• Ensure AI systems are secure and compliant with HITRUST, SOC 2, HIPAA, and other regulatory standards
• Support transition of business processes to AI-driven solutions with operations, business, training, communications, and customer success teams
• Provide documentation, materials, and support to promote user adoption of AI tools
• Conduct retrospectives and incorporate continuous improvements

AI Developer

Product Manager

• Own product strategy, roadmap, requirements, UI design direction, business process definition, reporting and data requirements, and prioritization for an assigned portfolio of operations and utilization review tools
• Serve as accountable business owner for user acceptance testing, business readiness, and adoption of delivered solutions
• Act as primary point of consultation with Architecture, Engineering, and QA organizations throughout the product development lifecycle
• Monitor progress against roadmap commitments and adjust priorities as business needs change
• Manage intake for new requests and enhancements, assessing business value, complexity, urgency, and dependencies
• Facilitate prioritization discussions and document decisions regarding scope, priorities, and funding
• Maintain visibility into active, pending, and future initiatives and align business demand with delivery capacity
• Lead requirements gathering sessions, discovery workshops, and business process reviews
• Document current-state and future-state processes and define functional, UI, data, reporting, integration, and non-functional requirements
• Maintain traceability between requirements, user stories, testing, and delivered functionality
• Manage requirements changes throughout the project lifecycle
• Create and maintain product backlogs, epics, features, and user stories
• Prioritize backlog items and participate in backlog grooming and sprint planning
• Clarify requirements during development and testing
• Define business priorities and delivery expectations; collaborate on estimates and delivery plans
• Establish milestones and release targets, monitor roadmap execution, and communicate schedule changes
• Coordinate business readiness activities for releases
• Identify and mitigate business, operational, compliance, and stakeholder risks
• Manage stakeholder communication and support organizational readiness and training/adoption
• Coordinate UAT, validate solutions against requirements and acceptance criteria, and facilitate defect prioritization
• Define release objectives and success measures and coordinate stakeholder communications
• Ensure training materials and job aids are available and support production deployment
• Measure adoption and business outcomes following release
• Monitor product adoption and utilization, gather feedback, identify enhancements, and continuously improve products, processes, and user experience
• Maintain long-term product strategy and roadmap
• Consult with Architecture, Engineering, and QA on feasibility, standards, requirements, test strategy, and release readiness
• Ensure HIPAA, utilization review, and healthcare regulatory requirements are reflected in business requirements

Executive Administrator

AI Developer

Product Owner