Metronet

Network Engineer

• Design, deploy, maintain, and optimize enterprise network infrastructure and network security platforms
• Manage network engineering projects from planning and design through implementation, documentation, testing, and operational support
• Design and maintain enterprise LAN, WAN, wireless, data center, and cloud-connected network architectures
• Develop and maintain network and network security standards, reference architectures, implementation practices, and engineering best practices
• Design, implement, review, and maintain firewall policies, ACLs, segmentation, VPN access, NAT, secure management access, zero trust-aligned controls, and access control frameworks
• Serve as an escalation resource for complex routing, switching, wireless, firewall, VPN, DNS, DHCP, WAN, cloud connectivity, performance, availability, and policy-related issues
• Perform firewall rule reviews, network access reviews, security policy cleanup, and assist with vulnerability remediation
• Develop and maintain network and security documentation, diagrams, standards, configurations, procedures, support records, implementation plans, and firewall rule documentation
• Resolve assigned network and security operations tickets according to service levels, escalation procedures, and change management practices
• Drive network growth initiatives, capacity planning, infrastructure refresh projects, technology standardization, and security platform modernization
• Lead and collaborate with vendors, service providers, contractors, security teams, and internal stakeholders on network projects, site deployments, migrations, cutovers, and infrastructure upgrades
• Travel to Evansville, IN for team meetings and collaboration events approximately twice per year

Enterprise Network Engineer

• Design, deploy, maintain, and optimize enterprise network infrastructure and security platforms, including routers, switches, firewalls, wireless access points, WAN circuits, VPNs, and related technologies
• Manage network engineering projects from planning and design through implementation, documentation, testing, and operational support
• Design and maintain enterprise LAN, WAN, wireless, data center, and cloud-connected network architectures
• Develop and maintain network and network security standards, reference architectures, implementation practices, and engineering best practices
• Design, implement, review, and maintain firewall policies, ACLs, segmentation, VPN access, NAT, secure management access, zero trust-aligned controls, and access control frameworks
• Serve as an escalation resource for complex routing, switching, wireless, firewall, VPN, DNS, DHCP, WAN, cloud connectivity, performance, availability, and policy-related incidents
• Perform firewall rule reviews, network access reviews, security policy cleanup, and vulnerability remediation support
• Maintain network and security documentation, including diagrams, standards, configurations, procedures, support records, implementation plans, and firewall rule documentation
• Resolve network and security operations tickets according to service levels, escalation procedures, and change management practices
• Drive network growth initiatives, capacity planning, infrastructure refreshes, technology standardization, and security platform modernization
• Lead and collaborate with vendors, service providers, contractors, security teams, and internal stakeholders on projects, deployments, migrations, cutovers, and upgrades
• Travel occasionally to Evansville, IN for team meetings and collaboration events, approximately twice per year

Account Executive

• Lead strategies and tactics to improve and secure commercial customer growth in privately owned multi-dwelling properties and communities
• Research and analyze territories to build and maintain a targeted sales approach
• Identify and market to Bulk MDU properties currently served by competitors
• Work with developers and builders to secure easement agreements
• Manage launches or renewals of internet, Wi-Fi and telephony services at properties
• Acquire bulk service agreements
• Establish partnerships and coordinate efforts with internal organizations
• Assist in developing the annual budget
• Analyze revenue projections and accurately forecast revenue and unit numbers
• Manage outreach initiatives, including presentations, meetings and social activities
• Develop, plan and coordinate seminars, sales incentive plans and other strategies
• Exercise independent judgment and discretion in significant matters
• Maintain regular, consistent and punctual attendance
• Perform other duties and responsibilities as assigned

Bulk MDU Account Executive

• Design, deploy, maintain, and optimize enterprise network infrastructure and network security platforms
• Manage network engineering projects from planning and design through implementation, documentation, testing, and operational support
• Design and maintain enterprise LAN, WAN, wireless, data center, and cloud-connected network architectures
• Develop and maintain network and network security standards, reference architectures, implementation practices, and engineering best practices
• Design, implement, review, and maintain firewall policies, ACLs, segmentation, VPN access, NAT, secure management access, zero trust-aligned controls, and access control frameworks
• Serve as an escalation resource for complex routing, switching, wireless, firewall, VPN, DNS, DHCP, WAN, cloud connectivity, performance, availability, and policy-related incidents
• Perform firewall rule reviews, network access reviews, security policy cleanup, and assist with network infrastructure vulnerability remediation
• Maintain network and security documentation, diagrams, standards, configurations, procedures, support records, implementation plans, and maintenance window documentation
• Resolve assigned network and security operations tickets according to service levels, escalation procedures, and change management practices
• Drive network growth initiatives, capacity planning, infrastructure refreshes, technology standardization, and security platform modernization
• Lead and collaborate with vendors, service providers, contractors, security teams, and internal stakeholders on network projects, site deployments, migrations, cutovers, and upgrades
• Travel occasionally to Evansville, Indiana for team meetings and collaboration events, approximately twice per year
• Perform other duties as assigned

• Design, deploy, maintain, and optimize enterprise network infrastructure and security platforms, including routers, switches, firewalls, wireless access points, WAN circuits, VPNs, and related technologies
• Manage network engineering projects from planning and design through implementation, documentation, testing, and operational support
• Design and maintain LAN, WAN, wireless, data center, and cloud-connected network architectures
• Develop and maintain network and network security standards, reference architectures, implementation practices, and engineering best practices
• Design, implement, review, and maintain firewall policies, ACLs, segmentation, VPN access, NAT, secure management access, zero trust-aligned controls, and access control frameworks
• Serve as an escalation resource for complex network and security incidents involving routing, switching, wireless, firewalls, VPN, DNS, DHCP, WAN, cloud connectivity, performance, availability, and policy issues
• Perform firewall rule reviews, network access reviews, security policy cleanup, and vulnerability remediation related to network infrastructure
• Maintain network and security documentation, including diagrams, standards, configurations, procedures, support records, implementation plans, and firewall rule documentation
• Resolve network and security operations tickets according to service levels, escalation procedures, and change management practices
• Drive network growth, capacity planning, infrastructure refresh, technology standardization, and security platform modernization initiatives
• Lead and collaborate with vendors, service providers, contractors, security teams, and internal stakeholders on projects, deployments, migrations, cutovers, and upgrades
• Travel occasionally to Evansville, Indiana for team meetings and collaboration events, approximately twice per year

Vice President

• Oversee Outside Plant Construction operations
• Deliver safe, high-quality construction projects throughout the country
• Manage multiple Project Managers leading high-volume, multi-million-dollar FTTH/FTTP projects on time and within budget
• Determine fundamental design and delivery schedules for city-wide FTTH networks
• Support business objectives through operational procedures, technology adoption, regulatory compliance, and accurate reporting
• Ensure adherence to safety standards and continuously improve systems and workflows
• Maintain strategic relationships with internal departments, jurisdictional authorities, pole owners, and contractors
• Develop and implement a strategic vision for the OSP Construction organization with other Vice Presidents
• Establish relationships with Engineering/Design, Field Operations, Sales/Marketing, Business Development, and Real Estate/Legal
• Enhance safety and ethical compliance across a geographically diverse field force
• Oversee large-scale FTTP/FTTH project management and implementation
• Maintain a customer-service-oriented environment focused on problem avoidance and rapid resolution
• Evaluate field processes and tools and implement technology-enabled improvements
• Recruit, develop, onboard, and retain staff in partnership with senior management, Recruiting, and Associate Resources
• Define annual goals, conduct performance reviews, and communicate updates
• Build collaborative teams focused on safety, business objectives, and employee career development
• Identify and resolve personnel issues
• Prepare and conduct meetings, presentations, negotiations, and organizational activities

Vice President – Outside Plant Construction

Full-stack Engineer

• Design, develop, test, deploy, and maintain full-stack web applications using React, Node.js, TypeScript, and JavaScript
• Enhance and extend existing applications with new functionality as business needs evolve
• Develop front-end experiences and back-end services for internal business and operational applications
• Develop and maintain RESTful APIs and integrations
• Build responsive, intuitive, and maintainable React user interfaces
• Develop custom mapping and geospatial functionality within web applications
• Work with business stakeholders, product owners, engineers, and operations teams to understand requirements and translate business needs into technical solutions
• Troubleshoot and resolve application, API, integration, and database issues across development and production environments
• Participate in technical design, code reviews, testing, documentation, and continuous improvement
• Identify opportunities to improve application performance, usability, automation, and operational efficiency
• Contribute to software projects from requirements through delivery and ongoing support
• Perform other job-related duties as requested

Software Engineer II

Engineer

• Maintain and optimize the enterprise observability platform including Grafana, Grafana Tempo, Dynatrace, Splunk, and syslog
• Monitor system health and performance metrics to proactively identify and resolve potential issues
• Troubleshoot and resolve complex issues related to application performance, reliability, and functionality
• Serve as a subject matter expert and escalation point for observability and performance issues
• Create and maintain dashboards, alerts, and reports to support operational visibility
• Collaborate with network engineering and automation teams to ensure seamless integration and operation of monitoring systems
• Lead root cause analysis for critical incidents and contribute to post-mortem processes
• Mentor junior engineers on observability tooling and troubleshooting methodologies
• Document processes, configurations, and troubleshooting steps to support knowledge sharing and operational efficiency
• Participate in on-call rotations and incident response as needed
• Perform other job-related duties as requested

Application Observability Engineer

Agent

• Answer inbound calls from business customers regarding billing issues, technical issues, and general questions
• Assist customers with questions and concerns about Metronet products and services
• Research and resolve customer issues using various tools and systems
• Process credit applications and activate service
• Maintain appropriate records
• Prepare required reports
• Update customer accounts
• Answer customer requests and inquiries concerning services and products
• Report problem areas
• Maintain up-to-date knowledge of company products, services, and promotions
• Make system recommendations based on customer equipment specifications and needs
• Determine customer billing issues and provide solutions
• Perform other assigned duties

Enterprise Network Engineer

Enterprise Network Engineer

Bulk MDU Account Executive

Enterprise Network Engineer

Enterprise Network Engineer

Vice President – Outside Plant Construction

Software Engineer II

Application Observability Engineer

Commercial Service Desk Agent