Middesk

Operations

• Become an expert in the data powering Middesk products and maintain its accuracy and recency
• Design, operate, and streamline high-volume fulfillment workflows for successful client outcomes
• Automate recurring operational work and measure time and cost savings
• Build dashboards and analyses to evaluate data and fulfillment-process performance
• Identify the largest operational improvement opportunities
• Collaborate cross-functionally with Engineering, Sales, Product, and Customer Experience to launch products, improve processes, and create multi-team procedures
• Partner with Finance to identify operational inefficiencies and propose cost-benefit-balanced solutions

Data Operations Associate

Account Manager

• Own and evolve Middesk's partnership function, which influences a third of revenue
• Lead a team deepening reseller relationships into demand-generation and co-selling partnerships
• Build new partnerships with SIs, referral partners, AI-native platforms, and adjacent verticals
• Embed partner strategy into territory planning, pipeline generation, product launches, and competitive deal strategy
• Convert major partners into co-sell partners through joint account mapping, shared deal visibility, and joint go-to-market motions
• Design programs, incentives, and tracking for named-account referrals
• Grow integration breadth and enablement across strategic partnerships
• Identify, prioritize, and launch new partner types and verticals
• Build enablement playbooks and onboarding motions
• Define and enforce rules of engagement with Sales leadership and RevOps
• Establish processes for co-selling, deal ownership, deal registration, compensation alignment, and escalations
• Represent partner and channel needs in the product roadmap
• Grow and develop the partnerships team
• Build scalable systems and processes for onboarding, enablement, reporting, and channel performance visibility

Head of Partnerships

Growth Marketing

• Own Middesk's qualified new logo pipeline number across enterprise and mid-market named accounts end to end
• Build and maintain a documented named account list by segment, including criteria, re-audit cadence, and refreshes as deals close
• Establish account enrichment and research using AI-enabled signal and intent data, automated research, investor and network mapping, and contact enrichment
• Build scalable coordinated outreach systems across email, cold calling, LinkedIn, and other channels
• Orchestrate ads, SEO/AEO, and targeted events around named accounts
• Design AI-enabled, trigger-based automated workflows, event and intent triggers, follow-up cadences, and paid ads tied to SDR outreach
• Write the coverage standard for AEs and SDRs and run the weekly operating rhythm
• Collaborate with AEs, SDRs, and sales leaders, although they do not report to this role

Data Operations Associate

Head of Partnerships

Growth Lead, Accounts