Miratech

Backend Engineer

• Implement software components according to design specifications
• Perform system integration and testing, troubleshoot and resolve problems
• Perform unit testing of software components
• Participate in estimating project efforts and delivery timelines
• Collaborate with teammates and communicate with project stakeholders to ensure efficient and predictable project delivery
• Provide technical input into product roadmaps
• Participate in triage activities, including incident analysis and prioritization
• Support and optimize CI/CD processes
• Develop and maintain customized software solutions for a large European public-sector software provider
• Contribute to a tax administration system covering tax declaration processing, tax calculations, assessments, and integrations with external systems

Senior Java Developer

• Develop and maintain customized software solutions for a large European public-sector customer
• Implement software components according to design specifications
• Perform system integration, testing, troubleshooting, and resolution
• Perform unit testing of software components
• Participate in estimating project efforts and delivery timelines
• Collaborate with teammates and communicate with project stakeholders
• Provide technical input into product roadmaps
• Participate in incident triage, analysis, and prioritization
• Support and optimize CI/CD processes
• Develop a tax administration system covering tax declaration processing, tax calculations, assessments, and integrations with external systems
• Work as part of a project team of more than 20 people

Cloud Engineer

• Design, configure, and deploy IVR flows in Genesys Cloud Architect, including routing logic, customer identification and authentication, and pre-operator stages
• Lead the development and integration of the WhatsApp Business channel within Genesys Cloud, including templates, digital routing, and Business-Scoped User ID (BSUID) management
• Configure and optimize Outbound and Skill Based Dialling campaigns, including Fair Use compliance, dialling ratios, and agent-to-skill assignment
• Act as a technical reference for Marketing rollout initiatives, including campaign assignment, predictive and progressive dialling, contact list management, and contactability
• Contribute to Genesys Cloud integration architecture with internal applications using the Embeddable Framework, EventBridge, and APIs
• Provide functional and technical support for incidents and requests related to IVR, WhatsApp, and Outbound functionality
• Document solution designs, flows, and configurations and prepare technical deliverables, including manuals, diagrams, and test cases, in English and Spanish
• Define and apply best practices, configuration standards, and test plans for new platform developments
• Collaborate with Genesys, system integrators, and other vendors on incident resolution and evaluation of new platform features
• Work with Marketing, Operations, Development, and Platform teams to translate business requirements into technical solutions

Senior Genesys Cloud Engineer

• Design, implement, and maintain scalable backend services in Golang
• Develop RESTful APIs and stable data contracts that evolve safely over time
• Implement and manage asynchronous, event-driven communication with message reliability, idempotency, error handling, and backward compatibility
• Design and develop distributed systems and microservices focused on scalability, resilience, and maintainability
• Optimize application performance, reliability, and resource utilization in production environments
• Participate in architecture discussions and contribute to technical decision-making
• Conduct code reviews and support knowledge sharing across the engineering team
• Write and maintain unit and integration tests for APIs, business logic, and integrations
• Design and maintain secure APIs and service integrations using authentication, authorization, and identity-management best practices
• Build integrations with Salesforce, Microsoft Dynamics, ServiceNow, Genesys Cloud, and other third-party systems
• Design and maintain reliable integrations between internal services and external enterprise platforms
• Occasionally contribute to React-based frontend functionality

Senior Backend Engineer, Golang

• Design, implement, and maintain scalable backend services in Golang
• Develop RESTful APIs and stable data contracts that evolve safely over time
• Implement and manage asynchronous, event-driven communication with message reliability, idempotency, error handling, and backward compatibility
• Design and develop distributed systems and microservices focused on scalability, resilience, and maintainability
• Optimize application performance, reliability, and resource utilization in production environments
• Participate in architecture discussions and contribute to technical decision-making
• Conduct code reviews and support knowledge sharing across the engineering team
• Write and maintain unit and integration tests for APIs, business logic, and integrations
• Design and maintain secure APIs and service integrations using authentication, authorization, and identity-management best practices
• Build integrations with Salesforce, Microsoft Dynamics, ServiceNow, Genesys Cloud, and other third-party systems
• Maintain reliable integrations between internal services and external enterprise platforms
• Occasionally contribute to React-based frontend functionality

Business Analyst

• Learn how business processes work and help improve them with support from experienced mentors
• Help document processes, workflows, and business requirements
• Support quality, information security, business continuity, and risk management activities
• Assist in identifying risks and improvement opportunities
• Participate in internal audits and compliance reviews
• Help prepare reports, presentations, and process documentation
• Work with different teams to collect information and support improvement projects
• Learn how ISO 9001, ISO 27001, and ISO 22301 are applied in a real IT company

Trainee Business Analyst – Quality & Process

• Develop, maintain, and enhance backend services in Golang, including RESTful APIs and data contracts
• Implement and support asynchronous, event-driven communication
• Ensure message reliability, error handling, and backward compatibility
• Contribute to distributed systems and microservices development
• Support application performance, reliability, and resource utilization improvements
• Participate in technical discussions and implementation activities
• Collaborate through code reviews and knowledge sharing
• Write and maintain unit and integration tests for APIs, business logic, and integrations
• Develop secure APIs and service integrations following authentication and authorization best practices
• Build integrations with Salesforce, Microsoft Dynamics, ServiceNow, Genesys Cloud, and other third-party systems
• Support and maintain integrations between internal services and external enterprise platforms
• Occasionally contribute to React-based frontend functionality

Backend Engineer, Golang

• Develop, maintain, and enhance backend services in Golang, including RESTful APIs and data contracts
• Implement and support asynchronous, event-driven communication
• Ensure message reliability, error handling, and backward compatibility
• Contribute to distributed systems and microservices development
• Improve application performance, reliability, and resource utilization
• Participate in technical discussions and implementation activities
• Collaborate through code reviews and knowledge sharing
• Write and maintain unit and integration tests for APIs, business logic, and integrations
• Develop secure APIs and service integrations using authentication and authorization best practices
• Build integrations with Salesforce, Microsoft Dynamics, ServiceNow, Genesys Cloud, and other third-party systems
• Support and maintain integrations between internal services and external enterprise platforms
• Occasionally contribute to React-based frontend functionality

Senior Java Developer

Senior Java Developer

Senior Genesys Cloud Engineer

Senior Backend Engineer, Golang

Senior Backend Engineer, Golang

Trainee Business Analyst – Quality & Process

Backend Engineer, Golang

Middle Backend Engineer, Golang