Mosaic

Financial Planning and Analysis

• Build, maintain, and stress-test complex three-statement and scenario-based financial models
• Evaluate business performance, strategic initiatives, and capital allocation decisions
• Assist in annual budgeting and quarterly reforecast processes
• Conduct sensitivity analysis, scenario planning, and variance analysis against plan and prior periods
• Support valuation work and financial analysis for M&A, capital structure, and business case evaluation
• Produce board- and executive-ready reporting packs and dashboards
• Build and automate reporting workflows using Excel and PowerPoint
• Translate complex financial analysis into narratives and recommendations for senior leadership
• Develop and maintain robust, auditable models and reporting tools
• Support improvements in data quality, structure, and reporting efficiency
• Leverage AI and emerging tools to enhance modeling, analysis, and productivity

Financial Planning & Analysis Investment Analyst

General

• Provide direct client service and program delivery support
• Provide one-on-one needs assessments, referrals, information and orientation, group orientation, guided pathway support, community connections, client outreach, service bridging, resource development, and delivery assistance
• Identify clients’ needs and support independent access to community resources
• Provide basic employment-related information, support, and referrals
• Provide information about the labour market, job search tools, and available programs
• Assist clients with credential accreditation
• Stay informed about community resources, trends, needs, changes, service gaps, and MOSAIC programs and services
• Enter client and service/activity information accurately and promptly into OCMS
• Meet assigned weekly unique-client and monthly program-specific client targets
• Develop individual Work Plans as needed to meet caseload, service objectives, outputs, and outcomes
• Assist the manager with settlement-service and service-provider partnership development
• Mobilize community resources and facilitate community participation in accessing services
• Develop outreach strategies to deliver services to newcomers and represent MOSAIC in the community
• Publicize MOSAIC programs and services to ethno-cultural minority communities and service providers
• Represent MOSAIC or ethno-cultural minority community interests at forums and consultations as requested
• Prepare organizational and funder reports on activities and services
• Perform other duties assigned by the manager

Arabic Speaking Settlement Worker, Part Time – Fixed Term Leave Coverage

Operations

• Lead Underwriting Operations for Cyber and Political Violence product lines, including policy lifecycle support, system implementations, workflows, procedures, and reporting
• Manage all aspects of agency underwriting operations for Cyber and Political Violence
• Own delivery of agency underwriting operations for Cyber and Political Violence lines of business
• Liaise with North America underwriting teams on operational processing, performance updates, and queries
• Learn processing systems and workflows; resolve complex queries and document operational requirements and rules in SOPs
• Coordinate with International Agency Operations counterparts on global governance, process, communication, expectations, and deliverables
• Serve as key contact for operational issues and concerns raised by stakeholders or customers, and for non-operations areas such as Finance and Credit Control
• Manage offshore operations performance, service levels/KPIs, quality, timeliness, issue resolution, corrections, audits, and benchmarking
• Escalate offshore operational issues for North America Cyber and Political Violence lines in the US, Bermuda, and Canada
• Review and develop optimal process flows and identify opportunities to maximize offshore operations capabilities
• Plan with underwriting teams to determine future resourcing requirements
• Conduct monthly underwriting meetings reviewing reporting, submissions, binds, endorsements, issuance, and query/request trends
• Perform quality checks on sample transactions processed by offshore teams
• Develop corrective action plans related to business requirements and underwriting operations performance and delivery quality
• Participate in projects to improve or automate operations as the Cyber and Political Violence subject matter expert

Financial Planning & Analysis Investment Analyst

Arabic Speaking Settlement Worker, Part Time – Fixed Term Leave Coverage

Operations Lead – Cyber & Political Violence