Muck Rack

General

• Support migration of manual workflows into automated processes using internal tooling and platforms such as N8N
• Translate editorial and client brief requirements into scalable system configurations
• Configure and maintain automation workflows for content acquisition, validation, tagging, summarization, and delivery
• Develop and document standard operating procedures for automated workflows
• Monitor and troubleshoot workflow automation, data quality, and system performance issues
• Collaborate with internal teams to implement and maintain client requirements
• Maintain client configuration documentation and communicate updates across teams
• Identify opportunities to improve workflow efficiency, scalability, and accuracy
• Support vendor-related processes, including service evaluation, communication, and invoice reconciliation
• Travel up to 10% for team collaboration, customer engagements, and company events
• Attend the annual company offsite, typically held in Mexico
• Success measured by reliable workflow automation, content-processing accuracy, reduced manual intervention, timely issue resolution, clear documentation, and effective stakeholder/vendor collaboration

Media Monitoring Automation Specialist, Global Services

Sales

• Lead and develop a team of 8 Account Executives
• Own team quota attainment while coaching, inspiring, and motivating individuals
• Lead and scale a high-velocity sales team
• Elevate deal size and complexity by coaching reps to expand use cases, multi-thread, engage senior stakeholders, and pursue strategic deals
• Scale pipeline and revenue while moving the business up-market
• Own pipeline health and forecast accuracy through weekly inspection, deal narratives, and CRM hygiene
• Use Salesforce, Gong, and Outreach to identify trends, mitigate risk, and surface opportunities
• Communicate goals, expectations, and feedback and hold the team accountable to KPIs
• Run weekly 1:1s, pipeline reviews, forecast calls, Gong call coaching, and team syncs
• Conduct structured coaching and deal inspection focused on discovery, qualification, deal strategy, and account progression
• Hire, onboard, and develop new team members
• Execute and evolve sales strategy with Sales Leadership, RevOps, and Enablement
• Join prospect conversations strategically to coach, inspect deal quality, and influence outcomes
• Build expertise in the PR industry, PR software landscape, and Muck Rack’s value proposition
• Meet success measures including quota attainment, pipeline generation, win rate, ACV, pipeline coverage, forecast accuracy, process adherence, and leadership feedback

Senior Sales Manager, Mid-Market

Accountant

• Independently own key areas of the month-end close, including reconciliations, journal entries, account analysis, and other complex accounting activities
• Support accounting across a multi-entity environment, including intercompany activity, consolidation, foreign currency, payroll and compensation accounting, and related reconciliations
• Investigate discrepancies, resolve issues, and maintain accurate, well-supported financial records
• Identify recurring manual work, control gaps, and inefficient accounting workflows, and support practical improvements
• Use NetSuite/OneWorld, automation, AI, and other tools to streamline accounting processes, improve data quality, and reduce manual effort
• Partner with teammates and cross-functional stakeholders to understand process needs, recommend improvements, and implement solutions
• Support audit readiness and documentation while helping ensure accounting processes remain scalable, repeatable, and well controlled
• Participate in interviews with the Talent Team, hiring manager, peers, and Bar Raiser
• Travel up to 10% for team collaboration, customer engagements, and company events
• Attend the annual company offsite, typically held in Mexico

Media Monitoring Automation Specialist, Global Services

Senior Sales Manager, Mid-Market

Senior Accountant