Mutual Trading Co., Inc.

Outside Sales

• Meets the monthly and annual sales quota as designated by the manager
• Visits customers and potential customers to provide support, information, and sell the Company’s products
• Coordinates with the accounting department to assure the collection of payment in a timely manner
• Maintains high levels of customer satisfaction by providing excellent service and building rapport
• Responds to and communicates with all customers in a timely manner
• Coordinates urgent deliveries with the customer to accommodate their needs
• Educates customers on how the products or services can benefit them
• Inputs and updates orders within the Company database accordingly
• Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy
• Participates in the weekly sales meetings
• Attends semiannual inventory count on designated day, possibly on a weekend
• Attends Company events and functions outside of normal working hours
• Performs other duties as assigned
• Answers to management as requested

Outside Sales Associate

• Meet monthly and annual sales quotas designated by the manager
• Visit customers and potential customers to provide support, information, and sell the Company’s products
• Coordinate with the accounting department to assure timely collection of payments
• Maintain high levels of customer satisfaction by providing excellent service and building rapport
• Respond to and communicate with all customers in a timely manner
• Coordinate urgent deliveries with customers to accommodate their needs
• Educate customers on how products or services can benefit them
• Input and update orders within the Company database
• Maintain and safely navigate the Company vehicle according to the Company Vehicle Policy
• Participate in weekly sales meetings
• Attend semiannual inventory counts, possibly on a weekend
• Attend Company events and functions outside normal working hours
• Answer to management as requested
• Perform other duties as assigned

Human Resources

• Oversee the daily workflow and operations of the HR department and provide direction and support to HR staff
• Provide performance feedback and evaluations to HR staff
• Handle employee disciplinary actions and terminations in accordance with company policies and employment laws
• Partner with the HR Director on department matters
• Plan, lead, develop, coordinate, and implement HR policies, processes, training, initiatives, and surveys
• Administer and/or oversee compensation, benefits, leave administration, disciplinary matters, employee disputes and investigations, performance and talent management, engagement, occupational health and safety, and training and development programs
• Identify staffing and recruiting needs, create job descriptions, and oversee sourcing, screening, interviewing, and hiring
• Ensure pre-employment documentation, background checks, and requirements are completed before onboarding and start dates
• Oversee onboarding and completion of employment documentation and compliance requirements
• Independently manage the DOT compliance portal, including pre-employment and random testing, alerts, records, and issue follow-up with the safety team
• Oversee disciplinary meetings, terminations, workplace investigations, and employee relations matters
• Provide guidance to HR staff, management, and supervisors on complex and sensitive issues
• Monitor and ensure federal, state, and local employment-law compliance and update policies as needed
• Maintain knowledge of HR and employment-law trends, regulations, best practices, and technologies, and communicate relevant changes to upper management
• Administer and assist with union labor relations, CBA compliance and renewal negotiations, grievances, and communications among management, union representatives, and members
• Analyze compensation and benefits trends, conduct market research, and recommend competitive pay, incentive, and benefits programs
• Use ADP Workforce Now performance management tools to administer annual performance appraisals across West Coast Group Affiliates
• Maintain and update HRIS records and support employee training programs and engagement surveys
• Perform other duties as required

Outside Sales Associate

Outside Sales Associate

Human Resources Manager