Navitus Health Solutions

Operations

• Own the Transformation Office operating system, governance cadence, and execution disciplines
• Lead governance readiness and coordination for Transformation Operating Committee meetings, Value Stream Owner and Orchestrator forums, leadership reviews, and other transformation governance routines
• Develop and manage governance agendas, materials, decision logs, and follow-up processes
• Maintain the enterprise transformation accountability framework and track, escalate, and resolve decisions, commitments, actions, and deliverables
• Drive follow-through across Value Stream Owners, Orchestrators, EPMO, Finance, Communications, Change Management, business leaders, and technology partners
• Identify execution barriers, stalled commitments, unresolved decisions, and organizational impediments, facilitating escalation and resolution
• Ensure leadership decisions translate into clear ownership, measurable outcomes, defined timelines, and transparent accountability
• Own enterprise transformation portfolio performance visibility across initiatives, value streams, and governance forums
• Gather, validate, challenge, and synthesize portfolio performance information with EPMO, Finance, and transformation leaders
• Establish and maintain standardized reporting for milestones, risks, dependencies, delivery confidence, value realization, and path-to-green activities
• Produce executive-ready portfolio performance reporting highlighting progress, risks, trade-offs, decisions required, and leadership intervention areas
• Analyze enterprise-wide trends and delivery patterns to identify recurring risks, decision gaps, execution constraints, and operating model improvement opportunities
• Manage integrated planning, including milestones, dependencies, sequencing, delivery risks, and cross-value stream impacts
• Own enterprise RAID management and path-to-green disciplines
• Provide delivery impact assessments, scenario analysis, and decision support to senior leaders
• Coordinate executive, Board, governance, and stakeholder-facing transformation reports, dashboards, and communications
• Perform other duties as assigned

Director – Transformation Operations

Compliance

• Serve as a subject matter expert on accreditation standards, requirements, and interpretations.
• Provide consultation, guidance, and training to associates, leaders, clients, consultants, and other stakeholders.
• Evaluate organizational practices, processes, and controls against applicable accreditation standards.
• Serve as primary liaison with accreditation organizations, consultants, and external stakeholders.
• Manage the Navitus Quality Management Program, including quarterly meetings, documentation, and performance metric monitoring.
• Perform accreditation audits and assessments and recommend corrective actions.
• Enhance audit methodologies, quality processes, and performance measurement tools.
• Lead root cause analysis and corrective action planning.
• Collect and analyze quantitative and qualitative data to identify trends, risks, and opportunities.
• Develop and maintain documentation, strategies, processes, and objectives supporting accreditation.
• Lead accreditation surveys and reviews, including preparation, coordination, facilitation, communication, and follow-up.
• Participate in client meetings and accreditation activities.
• Develop and maintain client-specific delegation agreements.
• Perform other duties as assigned.

Consultant, Accreditation Compliance

Analyst

• Complete scheduled and urgent benefit additions, terminations, and changes accurately and promptly
• Maintain knowledge of adjudication system screens and functions to design standard and custom configurations
• Apply benefit design and configuration standards, including HIPAA, NCPDP, and Navitus internal standards
• Perform quality assurance peer reviews and contribute to root cause analyses
• Use workflow management, issue resolution, and reporting tools for troubleshooting and customer questions
• Support client meetings, audits, and new program implementations
• Answer benefit setup questions and provide guidance on the benefit configuration process
• Maintain understanding of legacy and emerging products and systems
• Assess business needs and participate in process improvement, cost reduction, and automation efforts
• Maintain departmental training materials, work instructions, and policies
• Conduct system enhancement and regression testing for benefit configuration processes
• Contribute to training and mentor benefit configuration team members
• Support compliance and diversity, equity, and inclusion program objectives
• Work occasional after-hours and/or weekends depending on workload
• Perform other duties as assigned

Benefit Configuration Analyst

Controller

• Partner with executive leadership to evaluate business performance, financial risks, regulatory changes, growth opportunities, and strategic initiatives and investments
• Review accounting policies and procedures for alignment with GAAP and regulatory requirements
• Assume primary responsibility for the general ledger, financial close, reporting accuracy, and controls
• Provide monthly financial reports to Lumicera Management, the Board of Directors, and holding company management, including budget variance analysis
• Prepare finance-related reports for government agencies as needed
• Collaborate with FP&A on operational forecasts, cash flow updates, annual budgets, and staffing plans
• Ensure efficient, compliant, and scalable billing, accounts receivable, accounts payable, and control functions
• Coordinate fixed asset accounting records with the holding company accounting team
• Support mergers, acquisitions, investments, partnerships, divestitures, and strategic initiatives
• Direct accounting due diligence and integration planning
• Collaborate with the holding company accounting team on the annual financial audit
• Maintain communication with other departments regarding significant developments
• Lead continuous improvement initiatives and participate in cross-functional process-streamlining groups
• Lead and inspire high-performing teams, aligning talent and resources with organizational goals
• Mentor and develop team members through coaching, feedback, and career planning
• Perform other duties as assigned

Director, Divisional Accounting Controller

Affiliate Manager

• Facilitate and lead multiple projects for process improvement, process design, and Robotic Process Automation (RPA) simultaneously.
• Apply Lean Six Sigma principles and tools such as value stream mapping, 5S, statistical analysis, control charts, poka yoke, visual controls, and DMAIC.
• Serve as CI Business Relationship Manager to assigned business area(s), collaborating with senior leadership to prioritize initiatives based on strategic objectives.
• Analyze and baseline current-state processes to identify and implement optimal solutions.
• Define project scope, objectives, timelines, and success metrics in partnership with business owners.
• Manage multiple initiatives simultaneously while maintaining high-quality outcomes.
• Build strong stakeholder relationships and navigate challenges effectively.
• Develop project plans, lead teams through improvement cycles, and ensure milestones are met.
• Promote awareness and adoption of CI methodologies across the enterprise.
• Support training and coaching for employees at all levels of the organization.
• Document and maintain guidelines and best practices for consistency across CI functions.
• Perform other duties as assigned.

Director – Transformation Operations

Consultant, Accreditation Compliance

Benefit Configuration Analyst

Director, Divisional Accounting Controller

Continuous Improvement Business Partner