NerdWallet

Marketing Operations

• Process lender-initiated compliance updates, including APRs, disclosures, and regulated content, across landing pages and internal systems
• Coordinate with external partners to maintain marketplace accuracy and regulatory compliance
• Build and maintain marketing reports and Google Sheets dashboards
• Produce month-over-month, year-over-year, campaign, and partner performance analyses
• Review monthly billing sheet accuracy
• Investigate and resolve discrepancies between reports and data sources
• Manage landing page content and lender display order across the Student Loans marketplace
• Set up new pages and update existing content
• Support internal and lender requests, including logo split tests and partner-provided landing pages
• Set up and configure affiliate campaigns in Voluum
• Share creative assets with traffic partners
• Reconcile partner billing and invoices across both sides of the marketplace
• Validate, approve, or deny traffic-partner invoices
• Follow up on invoice discrepancies and submit partner requisitions
• Audit lender-side invoices and surface issues to marketing leadership
• Maintain payout rates and revenue terms in internal administrative systems
• Manage the partner contract pipeline in Ironclad
• Track contracts through workflow stages, identify next steps, and follow up with stakeholders
• Coordinate across lenders, traffic partners, Finance, Marketing, and internal teams
• Support NerdWallet’s Student Loans business and its mission to help consumers make informed financial decisions

Marketing Operations Associate – Contract

Engineering Manager

• Lead the Consumer Credit Cards Marketplaces engineering team of 3–4 engineers
• Own technical direction and people outcomes for high-traffic web shopping experiences
• Drive architecture, technical decisions, planning, and milestones
• Deliver on the product backlog and contribute to the engineering excellence roadmap
• Set architectural direction and ensure high-quality delivery
• Build and evolve the team’s AI developer harness
• Orchestrate agentic automations across the software lifecycle from specification through review and deployment
• Develop engineers’ AI-era skills, including prompting, spec-writing, and reviewing AI-generated code and designs
• Conduct 1:1s, provide feedback, set growth plans, and manage performance
• Partner with engineering leadership on performance, observability, scalability, security, and developer-experience initiatives
• Support platform stability and resilience through monitoring, troubleshooting, and incident management
• Maintain technical excellence, code quality, modernization, and AI tooling adoption
• Collaborate with SEO strategists, Paid Marketers, Product, Business Development, Data & Analytics, and other stakeholders
• Report to the Head of Engineering for Consumer Banking, Credit Cards & New Markets

Engineering Manager, Consumer Credit Cards

Marketing

• Own and execute end-to-end email channel strategy, including planning, launch, post-test analysis, scaling, and program management
• Collaborate with Product, Engineering, Analytics, and Data Science on email and push notification system architecture
• Provide input on system architecture, objective function, and new model development
• Partner with Product, Analytics, and Design to create and test integrated user experiences and optimizations
• Manage program performance and track ROI across email and push notifications
• Identify trends and report results to leadership
• Drive rigorous A/B testing across creative, landing pages, and audience targeting
• Build and maintain reporting frameworks to scale the program
• Communicate campaign metrics, trial data, and best practices to stakeholders
• Mentor and provide guidance to support team growth and development
• Optimize day-to-day processes to increase team and campaign velocity
• Report to the Chief Product Officer

Staff Marketing Manager

Operations

• Provide account and technical support to NerdWallet members
• Share financial guidance resources and help members use NerdWallet tools and features
• Assist with financial account, credit score, and product recommendation questions across email and chat
• Develop deep knowledge of NerdWallet tools, features, and evolving member experience
• Use AI-assisted tools to draft, summarize, and resolve member requests
• Verify every AI-assisted response for accuracy, completeness, and appropriate tone
• Prioritize high-quality interactions and customer satisfaction
• Identify recurring member issues, help-content gaps, and inaccurate or confusing AI responses
• Document and escalate relevant context to appropriate owners
• Collaborate with teammates and cross-functional partners to improve support processes, resources, and the overall member experience

Marketing Operations Associate – Contract

Engineering Manager, Consumer Credit Cards

Staff Marketing Manager

Customer Operations Specialist – Contract