Consultant

• Lead strategic projects involving different areas and systems across the company
• Coordinate initiatives to integrate operations, customer bases, products, and processes, ensuring their proper incorporation into the internal environment
• Work on projects related to business expansion, including initiatives resulting from acquisitions, partnerships, and customer portfolio transfers
• Map impacts, dependencies, risks, and adjustment requirements across processes and systems
• Engage different stakeholders to define action plans, responsibilities, timelines, and success criteria
• Monitor project execution from end to end, ensuring alignment among the areas involved
• Develop schedules, KPIs, governance forums, and executive reports
• Identify opportunities to simplify and improve processes during project implementation
• Support problem-solving and decision-making on topics involving multiple dependencies
• Ensure the structured transition of initiatives to the teams responsible for ongoing operations

Project Consultant

Sales

• Manage a portfolio of door-to-door partners, monitoring their commercial, operational, and quality performance
• Analyze sales, productivity, conversion, market coverage, active sales representatives, credit approval, installation, churn, cancellations, and product mix metrics, turning data into diagnoses and action plans
• Identify growth opportunities and develop strategies to increase productivity, profitability, market coverage, and sales capacity
• Lead performance meetings with business owners and leaders, aligning priorities and monitoring plan execution
• Identify bottlenecks, risks, and underperforming operations, proposing corrective actions and business alternatives
• Influence decisions and lead negotiations with partners without direct hierarchical responsibility for their teams
• Encourage operational expansion into new cities, territories, structures, and markets, supporting the development of sales teams
• Monitor strategy execution remotely through dashboards, metrics, systems, meetings, and management tools, conducting in-person visits when strategically necessary
• Take preventive action regarding quality deviations, cancellations, inconsistencies, and risks
• Propose improvements to processes, tools, and management models using Excel, BI, CRM, and artificial intelligence
• Work autonomously, anticipating problems and opportunities, setting priorities, and presenting diagnoses and proposed solutions

Sales Channel Specialist – Door-to-Door

Engineer

• Architect and implement solutions in Salesforce Marketing Cloud and Data Cloud, either from the ground up or by enhancing existing environments.
• Oversee the governance, tracking, and monitoring of production Journeys, with a focus on diagnosing and resolving issues.
• Ensure consistent identity architecture across Marketing Cloud, Data Cloud, and other systems within the Martech ecosystem.
• Create and maintain CloudPages (AMPscript, SSJS, HTML/CSS) for landing pages, forms, and data-capture experiences.
• Establish and monitor platform health alerts and metrics—including send failures, performance degradation, and data inconsistencies—taking proactive action.

NIO

Project Consultant

Sales Channel Specialist – Door-to-Door

Martech Engineer – Specialist