NOVALINK SOLUTIONS LLC

Analyst

• Provide primary application support for CityWorks used by selected general government departments
• Perform application testing, including test plans, test cases, execution, and troubleshooting for CityWorks and related systems
• Perform business analysis for enterprise-wide applications, including work plan input, deliverable definition and tracking, status reporting, and user-level meetings
• Create and modify reports or forms in Crystal Reports and write SQL queries using CityWorks and Land Management data
• Perform project analysis for enterprise-wide application projects, including work planning, deliverable tracking, status reporting, user-level meetings, and preparing application requirements/specifications
• Coordinate and communicate with process owners, users, departments, ITS technical teams, and consultants
• Produce SQL data extracts based on user and/or public requests
• Coordinate and conduct end-user training and maintain training materials

Info Sys Applications Analyst 2

Database Administrator

• Administer, maintain, develop, and implement policies and procedures to ensure the security and integrity of the company’s ERP database
• Implement data models and database designs, data access, and table maintenance code
• Resolve ERP database performance, capacity, replication, and other distributed data issues
• Support Oracle databases in OCI and on premise
• Migrate Oracle databases, including COV Agency Oracle databases, to OCI
• Perform RMAN backup and recovery
• Use Data Pump export and import utilities and Oracle Enterprise Manager
• Perform performance tuning, security, patching, and documentation
• Work under general supervision and typically report to a manager

Solutions Engineer

• Oversee and guide technical implementation of a new Fiscal Agent Services module within the Medicaid Enterprise System (MES)
• Ensure solutions align with CMS guidelines, MITA maturity goals, interoperability standards, and federal modularity requirements
• Lead architectural reviews and assess solution implementation against enterprise architecture and technical policies
• Evaluate system integration needs across Eligibility and Enrollment, Provider Services, Third-Party Liability, Pharmacy, and Data Warehousing modules
• Provide architectural guidance for system interfaces, data exchange standards, APIs, security models, and cloud adoption strategies
• Develop logical and physical diagrams, data flow documentation, integration patterns, and technical roadmaps
• Collaborate with cybersecurity teams to ensure compliance with NIST, HIPAA, state security policies, and other applicable controls
• Participate in governance processes, review change requests, and ensure solutions are sustainable and maintainable
• Provide leadership and guidance to project teams, business analysts, developers, and external partners throughout the solution lifecycle

Infrastructure Solutions Architect 3

Scrum Master

• Guide and support Agile teams by facilitating Scrum ceremonies and team-level PI planning activities
• Build and cultivate high-performing teams by creating a safe environment of trust and transparency
• Coach teams toward higher levels of maturity, predictability, and self-organization
• Ensure healthy backlogs, clear priorities, and well-understood work
• Support and coach teams in cultivating refined, ready backlogs and writing clear, concise, testable acceptance criteria
• Ensure teams deliver work in alignment with sprint goals and release timelines
• Remove impediments or roadblocks affecting the team's ability to deliver
• Partner with leadership to resolve dependencies and constraints
• Leverage data to develop and report key metrics to inform decisions and improvements
• Advocate for continuous improvement using metrics and data-driven insights
• Coach team members on Agile principles, practices, and frameworks
• Foster accountability, transparency, and continuous learning
• Organize and conduct training sessions to enhance team members' Agile methodology skills
• Utilize Jira to measure and analyze key Agile metrics
• Identify and implement process improvements and Agile best practices
• Facilitate communication and collaboration between teams and individuals

Scrum Master – Advanced

Backend Engineer

• Serve as backup support for the Banking application
• Translate formal requirements documentation into database and program solutions
• Comply with system development policies, procedures, standards, guidelines, coding standards, and reviews
• Fully document work performed and provide technology turnover to other SCC staff
• Perform complex system administration, maintenance, and support for production systems
• Develop and maintain technical documentation
• Primarily support the FIIS application written in PowerBuilder
• Provide support for applications written in .NET
• Respond to system alerts and user events, make recommendations, and document findings
• Design, develop, modify, test, debug, and implement programs and systems
• Develop and maintain standard operating procedures and technical documentation
• Perform related work as required

Powerbuilder/.Net Developer

Business Intelligence Developer

• Design, develop, and maintain Power BI reports, dashboards, and semantic models
• Build reporting solutions on established Dataverse data models
• Develop data connections and transformations using Power Query against SQL Server, Azure Blob Storage, Cosmos DB, and other sources
• Develop and optimize DAX measures, calculated columns, and semantic model relationships
• Work with business stakeholders to define measures and metrics and translate business questions into visualizations
• Support reporting needs across multiple product teams and divisional efforts
• Handle short-duration, time-sensitive reporting requests as agency priorities require
• Implement reports according to workspace, dataset management, and row-level security standards
• Apply SCC data classification and security requirements to sensitive and restricted data
• Maintain and enhance existing reports and datasets through performance tuning, refresh troubleshooting, and defect resolution
• Document semantic models, measure definitions, data sources, and refresh dependencies
• Support end-user adoption through report walkthroughs and knowledge transfer
• Participate in agile ceremonies, backlog refinement, and requirements discussions

Info Sys Applications Analyst 2

Database Administrator

Infrastructure Solutions Architect 3

Scrum Master – Advanced

Powerbuilder/.Net Developer

Power BI Developer