NOVALINK SOLUTIONS LLC

Risk

• Support the State of Tennessee Center for Enterprise Data & Analytics in expanding enterprise data governance services, AI data preparations, training, communications, stakeholder engagement, and agency implementation support
• Help agencies establish, mature, and sustain data governance programs
• Support responsible AI, privacy, security, compliance, data classification, access management, data minimization, retention, secure data sharing, risk documentation, and audit evidence
• Support agency data governance planning, including charters, roadmaps, operating models, stakeholder maps, and implementation plans
• Assist with governance scope, ownership, roles, responsibilities, decision rights, engagement processes, maturity assessments, and work plans
• Help agencies complete RACI charts, business glossaries, data dictionaries, data inventories, issue logs, policy/procedure mappings, stewardship plans, and governance roadmaps
• Document data domains, owners, stewards, definitions, flows, quality rules, risks, controls, and metrics
• Coordinate catalog, metadata, data classification, lineage, and related documentation needs with the Data Governance Analyst
• Plan, facilitate, and document governance meetings, workshops, steering committees, and stewardship working groups
• Prepare agendas, meeting materials, decision logs, action trackers, issue logs, and executive-ready summaries
• Facilitate cross-functional discussions and support resolution or escalation of data issues
• Develop stakeholder engagement, change management, communications, marketing, training plans, course materials, learning content, job aids, and role-based learning paths
• Deliver data governance and data fluency training to agency governance participants
• Coordinate training feedback, attendance, adoption metrics, and improvement recommendations

Enterprise Data Governance Consultant

Network Engineer

• Configure and document firewall infrastructure access rules and work with Palo Alto, Checkpoint, and GlobalProtect VPNs
• Perform firewall deployments, rule migrations, firewall administration, and conversion of rule-based policies to new platforms
• Work with next-generation firewalls, VPNs, log collectors, and monitoring systems
• Configure cloud network firewalls and security policies and monitor network traffic
• Develop and maintain documentation following NIST guidelines
• Develop, implement, and manage enterprise security solutions across network, data, systems, cloud, telecommunications, and web environments
• Design and maintain secure network architectures, segmentation strategies, access controls, firewalls, VPNs, encryption technologies, and other security controls
• Develop and maintain enterprise security policies, standards, procedures, and technical controls
• Perform security risk assessments and prepare status reports, security metrics, and recommendations
• Monitor, analyze, and respond to cybersecurity threats and security events
• Evaluate emerging network and security technologies and lead proof-of-concept and product assessment activities
• Provide advanced technical support and consultation on complex network, infrastructure, and cybersecurity issues
• Provide security expertise throughout the IT project lifecycle
• Design, implement, and support LAN/WAN, routing and switching, wireless, firewall, VPN, segmentation, internet, cloud, and data center infrastructure
• Investigate and resolve complex network and security incidents and coordinate with vendors and technical teams
• Establish network performance and security metrics, dashboards, KPIs, and management reports
• Maintain network and security documentation, configuration standards, diagrams, IP addressing, VLANs, firewall rules, access controls, and disaster recovery requirements
• Collaborate with architecture, cybersecurity, systems, database, application, cloud, telecommunications, and infrastructure teams
• Provide technical leadership and mentoring to network and security staff
• Perform project management and data administration duties

Network Engineer, Advanced

Business Analyst

• Support the tolling modernization program through business and system analysis across microservices, data workflows, and application modernization
• Gather and document business and system requirements for microservices, API workflows, and modernization efforts
• Create user stories, acceptance criteria, process maps, and structured documentation
• Collaborate with developers, architects, testers, and operational teams in an Agile/Scrum environment
• Facilitate clarification sessions across technical and business stakeholders
• Use Azure DevOps Boards to manage backlog items and track progress
• Provide light QA support by validating user stories and confirming acceptance criteria
• Maintain communication with stakeholders and project leadership
• Support sprint objectives, requirements traceability, cross-team alignment, and QA validation

Business Analyst 4

Program Manager

• Manage the transition to a new banking partner for all SCC divisions and functions involved in revenue collection, deposit duties, and money processing
• Manage overall deliverables and resources across the selected banking partner, six revenue-collecting divisions, OCC, and ETS
• Ensure complete requirements are documented upfront for each division as new technology and services are deployed
• Facilitate and support divisions in identifying process changes needed to streamline activities
• Help divisions take full advantage of new technology provided by the selected banking partner
• Drive on-time delivery by establishing clear milestones and proactively managing cross-division dependencies
• Keep stakeholders aligned on schedule commitments
• Lead a high-visibility, multi-division technology modernization initiative

Analyst

• Provide technical support for statewide judicial applications, database systems, data integrations, and reporting initiatives
• Analyze, extract, validate, and troubleshoot data across multiple systems
• Support system modernization, including data migration, integration testing, and reporting for the statewide case management system
• Develop, maintain, and optimize complex SQL queries, stored procedures, views, and scripts
• Analyze relational database structures and relationships among tables and data elements
• Extract, transform, and validate data; troubleshoot discrepancies and database-related application issues
• Assist with database documentation, data mapping, and technical specifications
• Support data conversion and migration between legacy and modernized case management systems
• Identify, correct, and validate data discrepancies before and after migration
• Reconcile converted data and investigate data exchanged through external interfaces
• Coordinate with application analysts, vendors, and technical teams to resolve data-related defects
• Develop SQL queries and datasets for operational reports and business intelligence
• Prepare data for Power BI and other reporting tools and validate results against source systems
• Translate stakeholder reporting requirements into accurate data outputs
• Investigate database-related issues affecting application functionality and data accuracy
• Document queries, data structures, troubleshooting procedures, and solutions
• Recommend data-quality and performance improvements while following information security, privacy, and access-control requirements

Database Analyst 2

Project Manager

• Create and manage project plans, schedules, resources, and delivery timelines
• Lead project coordination across development, QA, cloud, security, and operational teams
• Track project progress, risks, issues, scope, and cost; communicate status to leadership and stakeholders
• Champion process improvements, reporting enhancements, and stronger delivery practices
• Facilitate Scrum ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives
• Support backlog organization and readiness with Business Analysts and Product Owners
• Guide teams as they transition into more structured Scrum execution
• Monitor work in Azure DevOps and support developers performing ongoing ticket-based support
• Coordinate release planning and ensure smooth delivery sequencing
• Ensure compliance with VDOT and VITA project management guidelines
• Deliver accurate schedules, resource plans, and dependency tracking
• Provide clear and timely communication of risks, issues, and status
• Improve delivery workflows, documentation, and reporting
• Drive consistent progress toward modernization and microservices delivery
• Perform additional responsibilities as assigned

Human Resources

• Prepare, process, review, and track HR transactions, including hires, promotions, transfers, separations, retirements, and other employee or position changes
• Support recruitment activities, including job postings, hiring documentation, interview materials, and coordination with hiring managers and HR partners
• Coordinate new employee onboarding, orientation, required documentation, communications, and follow-up activities
• Maintain accurate employee information and tracking tools
• Respond to routine employee and manager questions regarding HR policies, procedures, benefits, leave, payroll, and other HR programs
• Coordinate employee separations and offboarding activities
• Assist with HR projects, process improvements, employee communications, and other HR initiatives
• Partner with internal and external stakeholders to ensure HR actions are completed accurately and timely
• Provide responsive, professional customer service to employees, managers, and HR partners
• Perform other related human resources duties as assigned

HR Analyst

Software Engineer

• Own the Scala/Spark application framework supporting Medicaid Encounter Processing
• Own the Drools business rule implementation and ongoing rule maintenance
• Own enterprise data ingestion processes for master data and source system files
• Own Spark and Hive batch processing workflows
• Own production issue investigation and application defect resolution
• Own production releases, version management, and deployment coordination
• Own application performance tuning and optimization
• Own technical documentation, operational procedures, and knowledge transfer
• Provide basic operational administration and monitoring of the Cloudera Data Platform while coordinating with infrastructure and cloud operations teams
• Maintain, enhance, and support Nebraska's enterprise data processing framework
• Implement business and regulatory changes
• Support production operations and perform routine operational administration of the data processing environment

Application Data Developer – Expert

• Analyze FDOT business processes and their interrelationships
• Document and diagram business and system workflows, process dependencies, and cross-functional interactions
• Collaborate with technical and functional teams to develop technical specifications, use cases, business rules, and analysis artifacts
• Plan, prepare, and support regression, functional, data validation, system integration, load, and performance testing
• Gather and document strategic goals and objectives as clear, measurable requirements
• Assist with business process redesign and documentation for remediation, modernization, migration, and sunset activities
• Assess technical problems and solution approaches and provide recommendations
• Identify process improvement opportunities, perform gap analyses, design future-state processes, and develop performance measures
• Prepare business cases and feasibility studies and support modernization and migration planning
• Evaluate information from multiple sources and create executive-ready summaries and insights
• Prepare executive-ready materials covering value, risk, alignment, feasibility, and modernization considerations

Full-stack Engineer

• Lead modernization of DECAL's mission-critical licensing and eligibility applications from legacy ASP.NET to modern .NET and Azure architectures
• Design and implement scalable, secure, and maintainable application solutions
• Build and evolve API-first integrations and services
• Develop cloud-native solutions using Azure App Services, Azure Functions, and related Azure technologies
• Own SQL Server data architecture, performance tuning, data migration, and platform modernization
• Implement and maintain Azure DevOps CI/CD pipelines for testing, deployment, and release management
• Drive engineering excellence through code reviews, automation, documentation, and modern development practices
• Build and maintain React-based UI components
• Apply client-side rendering, server-side rendering, component-based architecture, and modern frontend frameworks
• Integrate third-party services and internal APIs and document integrations
• Implement and maintain reporting with SSRS and Power BI
• Participate in Azure Agentic AI, Copilot, and chatbot integration initiatives where applicable
• Provide production support and perform root-cause analysis
• Maintain application documentation, deployment runbooks, and user-facing guides
• Participate in architecture reviews, code reviews, and sprint ceremonies
• Take solutions from concept to production, including design, development, testing, deployment, documentation, and operational support

Senior Full-Stack .NET Developer

Salesforce Developer

• Participate in requirements verification, design and development, testing, maintenance, and support across SDLC processes
• Support existing custom Salesforce applications
• Participate in the SDLC process for the new CT-KIND system
• Work with the System Integrator to ensure knowledge transfer and ongoing maintenance for an assigned module
• Design and develop Salesforce APEX, Lightning pages, and Visualforce pages
• Provide full-stack development using Salesforce, OOP, CRUD, design patterns, configuration, and SOQL
• Analyze requirements for application integration
• Create and maintain required technical documentation
• Drive work from requirements through implementation
• Mentor less experienced staff
• Collaborate with the DCF IS management team and agency stakeholders

• Analyze business needs and support planning, design, and implementation of new or enhanced systems for the Georgia Department of Early Care and Learning
• Serve as the primary subject matter expert for the KOALA application and program operations
• Provide guidance to Child Care Services, Legal/CRC units, the DECAL application development team, and third-party vendors
• Support KOALA production activities, enhancements, and testing
• Ensure KOALA functionality, requirements, and industry standards are accurately defined and implemented
• Coordinate KOALA maintenance and support activities while representing agency interests
• Develop detailed business requirements and system documentation
• Assist with creating KOALA user training materials, including screenshots and guidance
• Develop and execute test plans; support user acceptance testing and data preparation
• Participate in KOALA enhancement projects throughout the full project lifecycle
• Build collaborative partnerships with internal teams and external vendors to ensure timely and successful deliverables
• Fulfill data requests as needed

Senior IT Business Analyst

QA Engineer

• Support testing of modernization through supporting and leading the UAT test phase
• Work with users and various business areas to create and execute manual test cases
• Create and execute automation test scripts to increase test coverage
• Reuse repetitive tests to help reduce testing time
• Support testing of modernized applications including EBMS, SEBT, C-CARE, and ServiceNow applications
• Support API and performance testing for EASL
• Learn new application functionality and Tricentis TOSCA
• Create automation scripts for ServiceNow Customer Portal, Provider Portal, Worker Portal, HR Portal, and Legal Portal, as well as C-CARE

Junior Quality Assurance Analyst/Tester

Backend Engineer

• Design, develop, and maintain .NET Core backend services and APIs
• Collaborate with SQL developers to implement efficient data access patterns
• Contribute to modernization of an enterprise tolling transaction platform using microservices and modular architecture
• Develop new application features and enhance existing functionalities
• Participate in performance optimization efforts across application layers
• Integrate with Azure-based components and cloud services
• Support CI/CD processes using Azure DevOps or GitHub pipelines
• Participate in Agile/Scrum ceremonies and deliver sprint commitments
• Collaborate with solution architects, cloud engineers, SQL developers, API developers, and testers
• Report to the Development Manager

.Net Programmer Analyst 4

Security Engineer

• Develop and implement advanced cyber defense solutions for the agency
• Safeguard infrastructure and assure systems are built to specification and deployed successfully
• Continuously monitor network traffic, endpoint logs, and cloud security events for anomalous behavior and potential security incidents
• Create, maintain, and tune Splunk correlation searches, alerts, and dashboards
• Investigate potential security incidents, follow forensic evidence, and collaborate with IT and network teams to remediate threats
• Develop and refine detection and response playbooks based on threat intelligence and frameworks like MITRE ATT&CK
• Work with infrastructure teams to onboard new data sources, ensuring log integrity, parsing, and normalization across the SIEM platform
• Support audit readiness by collecting SIEM control evidence and generating compliance reports aligned with internal policies and standards