Medical Assistant – Full Time, Sleep Medicine/Neurology, Virtual Clinic
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Ochsner HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in providing individualized medical care and maintaining effective communication with patients and healthcare providers. Maintains clinical knowledge and compliance with regulatory standards while delivering excellent patient service.
Highest-signal resume keywords
Basic Life Support (BLS)Clinical KnowledgeEffective Communication SkillsInterpersonal SkillsRegulatory Compliance
About the role
Key responsibilities & impact- Provide individualized medical care to assigned patients in person, electronically, and via telephone under the supervision of a licensed healthcare provider
- Assist in delivering healthcare services to patients of varied backgrounds and ages
- Maintain positive relationships with patients and their families
- Support the attending physician and ensure efficient patient flow
- Communicate by phone to ensure patient needs are met timely and accurately
- Access company data systems to document pertinent medical information
- Support the patient and provider throughout the patient visit
- Ensure the patient and provider are prepared for the visit
- Answer patient questions before departure and prepare the room for the next appointment
- Provide excellent patient service through effective communication by phone and in person
- Complete appropriate documentation, including patient registration when necessary
- Maintain clinical knowledge, technical skills, training, and credentials through professional development
- Handle other duties as assigned
- Comply with Department of Transportation Workplace Drug and Alcohol Testing Programs when working in an occupational health clinic
- Adapt behavior and communication style to the specific patient population
- Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance
- Report known or suspected unethical, questionable, safety, privacy, or compliance-related concerns
Requirements
What you’ll need- High School Diploma/GED or equivalent
- Basic Life Support (BLS) from the American Heart Association
- Experience working with and maintaining confidential information
- Experience working in a fast-paced environment with minimal supervision
- Clinical knowledge
- Proficiency in using computers, software, and web-based applications
- Effective verbal and written communication skills
- Ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
- Strong interpersonal and customer service skills
- Ability to comply with federal, state, and local laws, accreditation standards, regulatory agency requirements, policies, and standards
- Ability to meet Medium Work physical demands, including exerting 20 to 50 pounds of force occasionally
- Ability to work in a healthcare setting with occupational risks involving blood, body fluids, tissue, communicable diseases, hazardous medications, and hazardous waste
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodations for qualified individuals with disabilities
- Accessibility support and accommodation assistance during the application process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareDocumentationConfidential Information ManagementComputer ProficiencyWeb-Based Applications
Soft Skills
Customer ServiceAdaptabilityProfessional Presentation
Tools & Technologies
Data SystemsHealthcare Software
Certifications & Qualifications
High School Diploma/GEDBasic Life Support (BLS)
Industry Keywords
Healthcare SettingOccupational HealthRegulatory RequirementsAccreditation StandardsPatient Flow