One10

Events

• Lead the end-to-end planning and execution of complex domestic and international incentive travel programs, including programs of 250+ attendees
• Serve as a primary client contact, lead meetings, provide strategic guidance, manage expectations, and address program needs or concerns
• Manage budgets, timelines, hotels, function space, food and beverage, air and ground transportation, DMCs, activities, production, merchandise, registration, attendee communications, and event technology
• Develop creative program concepts, themed events, and destination experiences aligned with client objectives
• Manage group air, passports and visas, VIP/executive experiences, and complex attendee needs
• Own program financials, including budgets, deposits, billing, reconciliation, profitability, and contract adherence
• Source, negotiate, and manage hotels, DMCs, transportation providers, activity partners, and other suppliers
• Lead internal and external project teams, mentor Event Managers, and coordinate across internal support functions
• Identify and escalate risks and support contingency, crisis-response, and duty-of-care planning
• Conduct program debriefs and contribute to client retention and account growth

Senior Event Manager – Incentive, Life Sciences

Director

• Manage functional areas onsite and deliver an unforgettable experience for participants
• Consistently exceed customer expectations in a functional area lead role, such as Food and Beverage, VIPs, transportation, or meetings
• Ensure the onsite functional area is delivered according to the client program contract
• Work with the Lead Travel Director to develop staff schedules
• Resolve onsite delivery issues and escalate potential client or program issues for timely resolution
• Complete the program debrief document at program completion
• Train and mentor team members and share knowledge

Travel Director

Procurement

• Provide leadership and direction to a team of Purchasing & Design Specialists
• Ensure successful delivery of Travel and Events budgets, proposals and contracts
• Develop and mentor assigned team members to support career path and growth
• Plan and monitor staffing and workload and ensure accountability for deliverables
• Participate in hiring decisions
• Train direct reports on department processes and position expectations
• Provide performance feedback through regular one-on-one meetings
• Oversee project work and team participation in Client Playbooks
• Collaborate with Client Services to drive operational excellence and growth
• Attend proposal kick-off and turnover meetings
• Conduct file reviews through turnover to Event Management
• Monitor proposal timelines and deliverables
• Proof proposal budgets against program agendas
• Assist with pricing standards and profitability
• Review and approve budgets and proformas
• Review client and supplier contracts
• Ensure compliance with negotiated savings documentation
• Participate in client presentations
• Develop and maintain relationships with hotels, NSOs, DMCs, and CVBs
• Perform other duties as assigned

Manager, Purchasing and Design

Human Resources

• Act as a subject matter expert and partner in all areas of human resources
• Provide foundational HR support to managers and employees at all levels
• Work with management and employees to improve work relationships, build morale, increase productivity, and retention
• Lead performance management and compensation processes for assigned areas
• Provide day-to-day performance management guidance to people managers, including coaching, career development, and disciplinary actions
• Partner with the EX team on projects and internal HR process and program improvements
• Provide guidance on HR policies and employment laws
• Identify development areas for managers and individual contributors and propose people solutions
• Collaborate with internal teams to execute work effectively
• Create and educate employees on policies and updated procedures
• Follow up on open items to resolve issues and provide excellent service
• Provide timely, accurate, clear, professional, and thorough written and verbal communication
• Execute deliverables in a timely and organized manner
• Perform other duties as assigned

HR Business Partner

• Own management and delivery of assigned in-person event projects from planning through execution
• Plan and organize work using standard processes and procedures to achieve client satisfaction
• Collaborate with clients, internal teams and external vendors to execute event elements
• Manage project timelines and logistical elements
• Participate in internal and external stakeholder meetings and calls
• Develop and distribute communications
• Manage assigned elements of the event registration process
• Escalate potential client or project issues to management and the account team
• Provide project feedback through summary and distribution of project debrief notes
• Oversee reporting, accurate data and project documentation
• Maintain financial accountability and manage assigned project budgets
• Support onsite events through frequent travel

Event Manager – Entry Level

• Own management and delivery of assigned virtual or in-person event projects and/or focus areas
• Plan and organize work using standard processes and procedures to achieve client satisfaction
• Manage project timelines and logistical elements
• Participate in internal and external meetings and calls with key stakeholders
• Develop and distribute communications
• Manage the event registration process
• Escalate potential client or project issues to management and the account team
• Provide project feedback through summary and distribution of project debrief notes
• Collaborate with supplier partners and internal support areas
• Navigate technology platforms and data-sharing tools
• Oversee reporting and accurate data
• Maintain financial accountability and manage project budgets
• Support day-to-day needs of the Travel and Events team
• Perform other duties as assigned

Senior Event Manager – Incentive, Life Sciences

Travel Director

Manager, Purchasing and Design

HR Business Partner

Event Manager – Entry Level

Congress Event Manager