Oppizi

Human Resources

• Manage end-to-end recruitment for Brand Ambassadors, Team Lead Ambassadors and City Managers
• Post jobs, source candidates and maintain active recruitment pipelines across US markets
• Screen candidates and coordinate interviews with the relevant Operations Managers
• Manage candidate communication throughout the recruitment process
• Work with Operations to understand weekly and upcoming staffing requirements
• Support recruitment for new market and campaign launches
• Maintain recruitment trackers and provide regular hiring updates to Operations
• Own and manage the end-to-end onboarding process for newly hired Brand Ambassadors
• Ensure BAs complete all required documentation and onboarding steps before training and deployment
• Track onboarding progress and follow up with new hires to resolve outstanding requirements
• Coordinate with Operations to ensure new BAs are ready for training and deployment
• Respond to BA questions throughout the onboarding process and provide timely HR support
• Maintain accurate onboarding records and track the status of new hires
• Maintain accurate records of active, inactive and rehired field team members
• Support onboarding for TLAs and CMs as needed
• Work with Operations to identify BAs eligible for Team Lead opportunities
• Coordinate the administrative process for BA-to-TLA promotions
• Maintain visibility of the TLA pipeline across each market
• Support the process and administration of Team Lead promotions while Operations owns performance reviews and candidate identification

HR Ops Generalist

Operations

• Coordinate the day-to-day operations of campaigns across US/CAN markets
• Work closely with local teams to ensure campaigns are executed according to plan
• Monitor campaign timelines, operational requirements, and key deliverables
• Ensure operational activities remain on time and within the agreed budget
• Coordinate logistics between cities and ensure teams have the resources needed to operate effectively
• Monitor inventory requirements and coordinate replenishment when needed
• Identify operational issues and work with relevant teams to resolve them quickly
• Support new market and campaign launches
• Monitor key operational KPIs and ensure accurate and timely data collection
• Maintain and update operational dashboards and trackers using Google Sheets
• Analyze campaign performance and identify opportunities to improve productivity and reduce costs
• Support campaign optimization by identifying trends, issues, and areas for improvement
• Prepare regular performance updates and campaign summaries for internal stakeholders
• Use data to support operational decision-making and process improvements
• Coordinate and support field teams across multiple US/CAN markets
• Provide ongoing guidance and operational support to team members and trainees
• Build strong working relationships with Operations, Customer Success, HR, and other internal teams
• Communicate regularly with clients and provide clear updates on campaign performance and operational progress
• Support customer-related operational needs in collaboration with the Customer Success team
• Work closely with Legal and other internal teams to ensure operational activities remain compliant
• Identify opportunities to improve operational processes, communication, and workflows
• Take ownership of operational projects from planning through execution
• Work closely with senior management on operational planning and process improvements
• Support the development and implementation of new tools and processes
• Collaborate with the Technology team to communicate operational needs and support the rollout of new solutions
• Support recruitment and onboarding activities for operational team members when required

Junior Ops Manager

Business Development Rep

• Generate new business through outbound prospecting across multiple industries and customer segments.
• Own the full sales cycle from prospecting to close.
• Conduct discovery meetings, product demonstrations and commercial negotiations.
• Maintain an accurate CRM and healthy sales pipeline.
• Work with Marketing and Operations to improve customer acquisition.
• Support strategic account growth alongside the Spain General Manager.
• Identify upsell and cross-sell opportunities within strategic customer accounts.
• Share customer feedback and market insights to improve the go-to-market strategy.
• Improve messaging, sales processes, sales playbooks and AI-driven workflows.
• Collaborate with the Spain General Manager and global Business Development team.

HR Ops Generalist

Junior Ops Manager

Business Development Manager