Orica

Support Engineer

• Work safely and follow all WHS policies and procedures
• Respond to customer support requests raised by ticket, email, or phone
• Provide remote and on-site training for customers and internal teams
• Assist with commissioning and decommissioning of customer projects
• Commission, troubleshoot, maintain, decommission, and collect data from geotechnical instruments
• Create technical documentation including field reports, troubleshooting steps, and FAQs
• Collaborate with Sales, Engineering, and other departments as needed
• Support complex geotechnical monitoring projects for mines, tailing storage facilities, hydro-electric dams, bridges, tunnels, and similar sites
• Travel to customer sites across Canada, the United States, Mexico, and Central American countries

Product Support Technician

Business Development Rep

• Own and execute the regional sales and business development plan, including account priorities, pipeline, forecasting and growth targets
• Lead new business development to grow the regional customer base
• Drive commercialization of an integrated geotechnical solutions portfolio spanning hardware, software, services and monitoring
• Execute regional sales and business development plans while adapting to market-specific dynamics
• Communicate with management through commercial sales management pipeline and forecasting meetings
• Manage data integrity to ensure accurate pipeline reporting
• Maintain sales process discipline covering wins, losses, projects, opportunities, progress and next steps
• Understand the competitor landscape and align value drivers with commercial account needs
• Provide market intelligence to guide marketing resources and future offerings
• Monitor industry market trends and communicate impacts to regional commercial and marketing teams
• Support internal stakeholders during bid management, including development of briefing packs and proposal documents
• Travel up to 50% throughout the Asian region as needed

Lead, Business Development

Technician

• Maintain, troubleshoot, and repair bulk explosives pumping equipment and associated mechanical systems used in underground mining operations
• Perform preventative and corrective maintenance activities to maximise equipment reliability and availability
• Diagnose and resolve mechanical faults, supporting operational continuity and minimising downtime
• Assist in identifying and resolving electrical and PLC-related issues where required, collaborating with specialist support teams as necessary
• Support maintenance planning and execution activities to ensure safe and efficient operations
• Participate in on-call rotations and respond to maintenance call-outs outside standard working hours when required
• Maintain accurate maintenance records and documentation
• Work collaboratively across site functions, supporting operational requirements beyond core trade responsibilities when needed
• Promote a strong safety culture and ensure compliance with all Safety, Health, Environment and Security (SHES) standards, policies, and procedures
• Align all activities with Orica’s Charter Values, Purpose, and Strategy

Mechanical Technician

Operator

• Carry out charge-up activities, including magazine management, loading, tying and firing blasts
• Follow drill and blast plans to ensure safe and effective execution
• Provide leadership and guidance to blast crew members
• Support the training and development of new team members
• Work collaboratively with site teams to deliver exceptional customer service
• Contribute to crew leadership and support complex blasting activities when required
• Act with integrity, professionalism and respect
• Champion the value “Safety is our Priority, Always.”