Ottimate

Backend Engineer

• Discuss, plan, build and test new features
• Bring learnings from previous roles and experiences to build new fintech innovations for businesses
• Collaborate with engineers, designers, product managers, and other stakeholders to define the user experience
• Triage and fix bugs, often working directly with users
• Manage code reviews through Pull Requests while maintaining unit tests and quality
• Help migrate modules into independent micro-services
• Work on product features affecting tens of thousands of customers
• Contribute to new product efforts and help take ideas to market

Senior Software Engineer – Python

• Discuss, plan, build and test new features
• Bring learnings from previous roles and experiences to build fintech innovations
• Collaborate with engineers, designers, product managers, and other stakeholders to define the user experience
• Triage and fix bugs, often working directly with users
• Manage code reviews through Pull Requests while maintaining unit tests and quality
• Help migrate modules into independent micro-services
• Work on product features affecting tens of thousands of customers

Software Engineer, Python

Solutions Engineer

• Own the end-to-end scoping process for complex, custom, and non-ICP deals from initial discovery through SOW finalization and internal approval
• Lead technical discovery sessions with prospects
• Translate business requirements, ERP configurations, and AP workflows into clear, accurate scope
• Author and validate SOWs for custom work, including integration requirements, configuration complexity, data migration needs, and estimated effort
• Present SOW components on weekly SOW review calls with Product and Engineering
• Maintain and improve SOW templates, scoping frameworks, and discovery question banks
• Serve as the technical authority in pre-implementation customer conversations
• Define handoff standards between scoping and delivery
• Partner with the Strategic Consultant on complex existing-customer expansions
• Support the SE team on ICP deals with advanced technical questions
• Refine and own the scoping process as a repeatable, documented capability
• Define rules of engagement with the SE team for scoping handoffs
• Develop internal integration guides, configuration decision trees, and ERP-specific scoping notes
• Track scoping accuracy by comparing estimates with actual delivery hours
• Partner with SE, Product, Engineering, and Professional Services teams on handoffs, JIRA tickets, estimates, capacity planning, and scoping strategy
• Contribute product and integration intelligence to identify customer patterns, scoping issues, and product gaps

Solution Architect – Professional Services

Product Manager

• Own the product vision, strategy, and roadmap for Ottimate's new-initiatives portfolio, including procurement, budgeting and spend planning, and contract management
• Lead customer discovery and market validation for new product categories
• Identify problems worth solving, size opportunities, and build business cases for investment
• Take new products from concept through launch by defining MVPs, setting success metrics, and iterating based on customer and market feedback
• Manage, mentor, and grow a team of product managers and designers
• Set clear goals, develop talent, and build a culture of craft and accountability
• Lead the Design and UX function, owning design quality, consistency, and evolution of Ottimate's design system
• Partner with engineering and data science leadership on prioritization, sequencing, and delivery
• Ensure the team ships predictably against committed milestones
• Collaborate with sales, marketing, and customer success on positioning, pricing inputs, launch readiness, and early customer adoption
• Define and track portfolio-level metrics and use data to make build/kill/pivot decisions
• Communicate progress to executive leadership
• Represent the voice of the customer in executive planning
• Represent the product externally with customers, prospects, and partners

Director, Product Management

Implementation Specialist

• Lead, develop, and retain a team of Implementation Managers and Enablement Consultants.
• Coach team members through live engagement feedback, structured 1:1s, and skill-building.
• Establish expectations, performance standards, and growth paths.
• Own and evolve Ottimate's outcome-driven implementation methodology.
• Translate customer goals into structured, measurable implementation experiences.
• Build and maintain implementation playbooks, frameworks, and escalation guides.
• Serve as an escalation point for delivery risks and complex client issues.
• Ensure documentation standards across active engagements.
• Guide customers through organizational change associated with adopting new AP workflows.
• Partner with customer leadership to build confidence in the implementation process.
• Identify and address root causes of stalled implementations.
• Partner with the Solution Architect on transitions from pre-sales scoping to implementation.
• Collaborate with Customer Success on account health, escalations, and customer ownership transition.
• Work with Product & Engineering on JIRA prioritization, custom configurations, and product gaps.
• Partner with Sales to align customer expectations before contracts are signed.
• Represent implementation in cross-functional leadership discussions.
• Own capacity planning, resource allocation, and workload management.
• Define and track implementation metrics including time-to-live, utilization, go-live satisfaction, and delivery consistency.
• Contribute to Services organization strategy as Ottimate scales.

Senior Software Engineer – Python

Software Engineer, Python

Solution Architect – Professional Services

Director, Product Management

Manager, Implementation – Enablement