PAM Health

Human Resources

• Serve as a resource for management and an employee champion
• Assess and anticipate HR-related needs and formulate partnerships across the organization
• Deliver value-added HR services to management and employees aligned with organizational business objectives and culture
• Administer, coordinate, and evaluate HR policies, programs, and practices within assigned hospital(s)
• Serve as the face of HR at the hospital level and in the community
• Plan, organize, develop, implement, coordinate, and manage complex human resource interventions
• Manage benefits, compensation, employment, employee development, employee relations, employment regulations, hiring, firing, disciplinary matters, and related activities
• Exercise independent judgment and discretion over the human resources functions of assigned facility/facilities
• Make significant human resource decisions within the facility or provide recommendations to the facility CEO and/or corporate HR

Human Resources Manager – FT Days

Therapist

• Provide direct patient care under the direction of the Physical Therapist
• Plan and implement specific treatment programs for individual patients according to Physical Therapy principles and practices
• Contribute to the further development of therapy services
• Remain flexible to meet system needs across different facilities

Physical Therapist Assistant, PTA

• Provide direct patient care
• Plan and implement specific treatment programs for individual patients according to occupational therapy principles and practices
• Deliver treatment in an age-appropriate manner
• Participate in the further development of occupational therapy services
• Work flexibly across different facilities to meet System needs
• Perform other related duties as assigned or requested

Occupational Therapist, OTR – FT

• Provide direct patient care
• Plan and implement specific treatment programs in an age-appropriate manner for individual patients
• Deliver occupational therapy according to the principles and practices of occupational therapy in the PAM Health System
• Participate in the further development of occupational therapy services
• Work flexibly across different facilities as needed

Occupational Therapist, PRN

• Provide direct patient care under the direction of the Occupational Therapist
• Plan and implement specific treatment programs for individual patients
• Apply the principles and practices of occupational therapy in the PAM Health system
• Work flexibly across different facilities to meet system needs
• Perform other related duties as assigned or requested

Occupational Therapy Assistant – COTA/OTA

• Provide direct patient care
• Plan and implement specific, age-appropriate treatment programs for individual patients according to occupational therapy principles and practices
• Contribute to the further development of occupational therapy services
• Work flexibly across different facilities within the PAM Health System
• Perform other related duties as assigned or requested

Occupational Therapist, OTR

• Provide direct patient care under the direction of the Occupational Therapist
• Plan and implement specific treatment programs for individual patients according to occupational therapy principles and practices
• Work with a diverse population of chronically and critically ill patients requiring extended hospital care
• Remain flexible to meet system needs across different facilities
• Perform other related duties as assigned or requested

Occupational Therapy Assistant, COTA/OTA

• Manage patients and patient care
• Deliver, direct, and supervise physical therapy care
• Provide care in an age-appropriate manner
• Follow the Physical Therapy Practice Act, professional code of ethics, and PAM Health policies, procedures, and guidelines
• Perform other related duties as assigned or requested
• Care for chronically and critically ill patients requiring extended hospital care

Physical Therapist – FT Days

Business Analyst

• Assist in managing the lifecycle of incidents from detection to resolution
• Identify, triage, and escalate incidents based on severity and urgency
• Coordinate with technical teams, stakeholders, management, and vendors to ensure timely updates and resolution
• Maintain accurate incident records, logs, dashboards, operating procedures, process maps, knowledge articles, service catalog information, change records, post-incident reviews, vendor performance reports, and leadership reporting
• Follow established incident management frameworks, including ITIL, and organizational procedures
• Provide clear and concise updates on incident status, impact, and resolution progress
• Participate in post-incident reviews, contribute to lessons learned, and support process enhancements
• Assist in change management processes
• Perform root cause analysis and problem management
• Support reporting that is actionable, accurate, timely, and used to drive accountability and continuous improvement
• Coach, evaluate, develop, and inspire staff; set expectations and recognize achievements
• Identify problems, conduct analysis, seek solutions, and implement appropriate responses
• Make timely and appropriate decisions and organize complex issues toward resolution
• Connect with peers, employees, customers, medical providers, case managers, patient assessment coordinators, and wound care managers
• Maintain high customer service through courteous, compassionate, positive, prompt, and diplomatic communication
• Promote the mission and vision of PAM Health
• Respect dignity and confidentiality and follow applicable policies and procedures
• Work safely, report unsafe practices, follow universal precautions, and understand emergency responsibilities

Incident Management Analyst

Architect

• Serve as the subject matter expert for endpoint and end user computing technologies
• Set technical direction and mentor engineering and support staff
• Design and maintain policies, configuration standards, and best practices for device management, identity/authentication, and endpoint security
• Gather clinical, operational, and business requirements and translate them into technical architectures and solution designs
• Research, evaluate, and recommend tools and technologies
• Assess existing platforms and recommend configuration or licensing changes
• Design Intune compliance policies, configuration profiles, application deployment strategy, and conditional access architecture
• Define Imprivata EAM architecture, deployment models, configuration standards, and tap-and-go authentication workflows
• Evaluate and select Dell Wyse ThinOS and IGEL OS platforms and define provisioning, configuration, and lifecycle standards
• Define patch management and vulnerability remediation policies and risk-based remediation timelines
• Define testing strategies and pilot configurations; validate early-stage configurations hands-on and review pilot results for rollout recommendations
• Own technical documentation, architecture diagrams, runbooks, and standard operating procedures
• Act as final escalation point and technical advisor for complex cross-system issues
• Provide hands-on support for complex or business-critical incidents and after-hours/on-call support as needed
• Define digital employee experience monitoring strategy and KPIs and drive continuous improvement
• Coach, evaluate, develop, and inspire staff
• Promote customer service, confidentiality, safety, and PAM Health’s mission and vision

End User Computing Architect

Security Engineer

• Develop, maintain, and govern PAM Health’s enterprise security architecture, technical security standards, design patterns, and reference architectures
• Review enterprise, cloud, clinical, network, application, data, artificial intelligence, and medical device initiatives for security requirements
• Conduct threat modeling and security design reviews for systems, major changes, integrations, and third-party solutions
• Define security requirements and architecture guardrails aligned with NIST, HIPAA, MITRE ATT&CK, OWASP, and applicable regulations
• Identify architectural risks, document controls, recommend remediation, and communicate technical and clinical impact
• Establish secure cloud, identity, network, endpoint, application, data protection, logging, monitoring, and incident response design standards
• Partner with IT, Network Operations, Clinical Informatics, Compliance, Privacy, Legal, and business leaders
• Provide technical direction and oversight to managed security service providers, vendors, consultants, and third parties
• Support application security through secure development requirements, architecture reviews, vulnerability management, penetration testing, and remediation guidance
• Evaluate AI and machine learning systems for data protection, access control, model risk, dependencies, and misuse scenarios
• Assess medical devices and connected clinical technologies for cybersecurity risk and recommend compensating controls
• Support security incidents with architecture analysis, containment guidance, root-cause review, and recurrence-prevention recommendations
• Maintain knowledge of emerging threats, security technologies, healthcare cybersecurity requirements, and industry practices
• Mentor security and IT staff and promote consistent security standards across the enterprise
• Coach, evaluate, develop, and inspire staff; set expectations and recognize achievements
• Promote customer service, confidentiality, safety, OSHA training, universal precautions, and emergency procedures
• Support significant security incidents outside standard business hours when required

Enterprise Cybersecurity Architect

Patient Care

• Perform various patient care activities and accommodative services
• Work under the general supervision of a Registered or Licensed Vocational/Practical Nurse
• Accomplish job duties consistently with PAM Health policies, procedures, and guidelines
• Support patient care in an acute, rehabilitation, or skilled nursing environment

Patient Care Technician, PCT – FT Days

Technician

• Participate in patient activities under the direct supervision of a Therapist or Therapy Assistant
• Provide clerical backup to the department as needed
• Work with a diverse patient population
• Support compassionate care for chronically and critically ill patients requiring extended hospital care

Rehabilitation Technician

Nurse

• Provide appropriate nursing care as directed by an RN on the nursing unit
• Gather and report data
• Carry out orders
• Perform therapeutic procedures on patients in an age- and population-appropriate manner
• Follow PAM Health policies, procedures, and guidelines
• Perform other related duties as assigned or requested