Phathom Pharmaceuticals

Chief of Staff

• Own how key initiatives progress by maintaining the master view of milestones, owners, dependencies, risks, and decision points.
• Run the cadence that keeps initiative tracking current and honest.
• Drive work forward across the Leadership Team without direct authority by pursuing commitments, surfacing slippage, and clearing cross-functional obstacles.
• Represent the CEO and carry his intent into relevant decisions and work.
• Prepare the CEO for Leadership Team meetings, Board sessions, investor conversations, and key external meetings.
• Design and run the operating rhythm for Leadership Team meetings, quarterly reviews, and offsites.
• Create agendas, pre-reads, captured decisions, and closed actions.
• Use AI for synthesis, drafting, analysis, and tracking, and demonstrate modern operating practices.
• Handle analyses, diligence support, competitive reviews, and other ad hoc CEO-level work.

Chief of Staff – Strategic Program Management

Outside Sales

• Meet and exceed sales objectives in the assigned geography in accordance with company and regulatory standards
• Understand and identify customer needs, aligning appropriate resources and pull-through activities
• Acquire advanced product and disease-state knowledge for in-depth engagement with healthcare professionals
• Promote Phathom’s first product to Gastroenterologists, Advanced Practice Practitioners, and select Primary Care Physicians
• Work with peers, Regional Sales Managers, and commercial colleagues to achieve territory, regional, and corporate goals
• Drive sales performance to meet or exceed sales goals
• Engage Gastroenterologists, Primary Care Physicians, Advanced Practice Practitioners, and office staff with clinically focused messages
• Introduce a new treatment option and address customer concerns
• Build understanding of territory market dynamics and market access opportunities
• Accelerate pull-through through communication with healthcare professionals and office staff
• Develop territory business plans with the Regional Sales Manager and Strategic Account Specialists
• Collaborate with peers, marketing, training, and sales operations to drive execution and share best practices
• Manage administrative responsibilities, including CRM usage and expense reporting

Territory Sales Representative – Cleveland (East)

Account Specialist

• Drive regional sales impact by achieving and exceeding sales objectives with highest-value gastroenterology customers
• Engage gastroenterologists, advanced practice providers, and office staff through clinically focused customer interactions
• Assess regional market dynamics, access opportunities, and competitive trends
• Accelerate pull-through by aligning strategies with Territory Sales Representatives and office staff
• Partner with multiple Territory Sales Representatives in an overlay model to expand customer coverage and prescribing depth
• Serve as a Regional Trainer supporting new-hire onboarding, field skill development, workshops, and capability sessions
• Contribute to strategic business planning with the Regional Sales Manager
• Collaborate with Marketing, Training, Sales Operations, and other commercial colleagues
• Use CRM systems and manage expenses effectively
• Comply with company and regulatory standards

Strategic Account Specialist

Sales

• Drive product awareness, adoption, and demand through compliant virtual engagement with healthcare professionals and office staff
• Execute outbound calls, video engagements, and digital interactions with targeted HCPs and office staff
• Deliver clear, compelling, and compliant product messaging using approved materials
• Build customer relationships and establish trust through virtual communication
• Utilize company-approved digital channels to increase engagement frequency and expand reach
• Manage a defined list of target accounts and prioritize opportunities
• Develop and execute compliant call plans aligned with brand strategy
• Analyze engagement data to refine targeting and execution
• Meet or exceed call activity expectations, engagement goals, and performance metrics
• Maintain accurate and timely documentation of customer interactions in CRM systems
• Manage daily activity to maximize territory coverage and productivity
• Adhere to company policies, procedures, training, and compliance standards
• Ensure communications are accurate, compliant, and aligned with approved messaging
• Complete required training and maintain clinical and product knowledge
• Contribute to accountability, learning, and continuous improvement

Chief of Staff – Strategic Program Management

Territory Sales Representative – Cleveland (East)

Strategic Account Specialist

Virtual Sales Representative