Pod Point

People Operations

• Coordinate and manage key employee lifecycle activities, including onboarding and offboarding
• Prepare contracts, offer letters and employment documentation
• Coordinate promotions, salary changes and contractual amendments
• Maintain accurate employee records and documentation
• Support employees and managers with People-related queries
• Assist with family leave and absence management administration
• Ensure compliance with employment legislation and company policies
• Prepare and process monthly payroll changes
• Manage new starter, leaver and employee data updates
• Support employee benefits administration and resolve payroll and benefits queries
• Maintain accurate and compliant payroll records
• Manage the day-to-day administration and maintenance of HiBob
• Maintain employee data accuracy and integrity
• Build and optimise workflows, automations and approval processes
• Produce people reports, dashboards and insights
• Support system queries, feature rollouts and system enhancements
• Identify opportunities to improve existing processes and support automation initiatives
• Create and maintain process documentation
• Contribute to wider People team projects
• Recommend improvements that enhance employee experience and operational effectiveness
• Report to the People Operations Manager

People Operations Specialist – 14 month FTC, Maternity Cover

Sales

• Engage with warm leads generated by automotive partners through outbound calls and proactive emails
• Convert new and unconverted leads into sales
• Qualify customers’ home setup, charging requirements, and eligibility
• Present Pod’s EV charging products and services
• Guide customers through purchase while meeting monthly sales and conversion targets
• Maintain accurate CRM records of lead activity, customer information, and sales progress
• Collaborate with Marketing, Product, and Operations teams
• Advocate for EV adoption and Pod’s role in the UK’s transition to cleaner mobility
• Model Pod’s Trust, Edge, and Care values and bring customer feedback to the business
• Report to the Sales Manager

Sales Executive – Entry Level

Data Scientist

• Define and own Pod's data and analytics strategy aligned to commercial and operational priorities
• Participate in the extended leadership team and advise on data-driven decision-making
• Shape the roadmap for a shared, well-governed data capability with software engineering and architecture
• Own Pod's governed reporting layer and trusted business measures and definitions
• Set standards for data analyst practice and support analysts across functions
• Evaluate and introduce reporting, BI and analytics tools and platforms
• Own the use of AI and agents to query, explore and interpret governed data
• Lead dashboards, reporting and self-serve analytics
• Partner with commercial, operations, product and customer experience teams to turn questions into insight
• Establish governance standards for data quality, security, privacy and regulatory compliance
• Set data-quality standards for freshness and granularity and hold teams accountable
• Work with IT and security teams to keep data safe and compliant
• Build, lead and develop a small central Data & Analytics team
• Provide dotted-line direction to embedded data analysts and create a community of practice
• Mentor and raise data capability across the wider business
• Translate data into revenue growth, cost efficiency and better customer experience
• Present insights and recommendations to senior stakeholders, including the executive team
• Measure and report the impact of data initiatives

People Operations Specialist – 14 month FTC, Maternity Cover

Sales Executive – Entry Level

Head of Data and Analytics