Regard

Technical Product Manager

• Lead the Clinical Integrations team and own the roadmap for data ingestion and normalization, the clinical concept library, and shared clinical data models
• Scale and stabilize ingestion infrastructure with engineering as data volume and source diversity grow
• Own the data normalization layer to provide consistent, standardized clinical data to downstream products
• Coordinate with clinical subject-matter experts to maintain and expand the concept library
• Define and enforce SLAs for data completeness, accuracy, latency, and cost
• Advocate for users and downstream product teams by understanding workflows, pain points, and evolving data needs
• Prioritize pipeline reliability, concept library maintenance, and new integration capabilities
• Monitor service health and improve fetch performance, mapping accuracy, concept coverage, and overall data quality
• Regard's technology analyzes patient medical records to recommend overlooked diagnoses in real time and identify patients eligible for lifesaving treatment

Senior Technical Product Manager – Clinical Integrations

Director

• Lead strategy and execution of sales into large US health systems
• Analyze prospect challenges, goals, and competitive landscapes
• Develop tailored business cases demonstrating Regard's technology value
• Own the full sales cycle from prospecting and introductions through product demos, proposals, contracting, and legal support
• Manage a strategic portfolio of prospective enterprise accounts
• Drive sales activities to achieve targets and cultivate long-term provider relationships
• Acquire, develop, and grow opportunities and accounts independently
• Conduct deep discovery and position Regard as a trusted strategic partner
• Advance deals through intentional meeting preparation and purposeful engagement
• Project manage the entire buyer journey
• Build consensus among financial and clinical leadership
• Lead strategic conversations with executive decision makers
• Collaborate with Marketing, Product, and Sales leadership to refine sales processes and collateral

Executive Director

Customer Success Manager

• Own the full customer journey from integration and onboarding to renewal and expansion
• Oversee and manage the full customer lifecycle from technical integration through implementation, user training, renewal, and expansion
• Establish retention goals and renewal milestones for the client Regard team
• Build and foster relationships with client leadership and develop product promoters and champions
• Produce and deliver impact analyses for Quarterly Business Reviews (QBRs)
• Review and monitor customer user feedback and concerns and improve the customer experience
• Lead project progress tracking across internal development teams and client stakeholders
• Maintain detailed knowledge of Regard products and services, answer customer questions, and recommend solutions
• Identify account growth and expansion opportunities
• Optimize company processes and enhance Customer Success initiatives
• Collaborate with implementation, sales, marketing, training, product, and technical teams
• Report to the Director of Customer Success

Senior Technical Product Manager – Clinical Integrations

Executive Director

Customer Success Manager – Healthcare SaaS