Retorio

Business Development Rep

• Generate qualified pipeline through proactive, multi-channel outbound using cold calls, personalized email sequences, and LinkedIn
• Research target accounts and buying centers and identify senior stakeholders in Sales Enablement, Commercial Excellence, and Service Ownership
• Run first conversations that qualify needs and book meetings accepted by the paired Account Executive
• Work one-to-one with a senior Account Executive using shared account plans, daily coordination, and joint territory strategy
• Maintain a clean and disciplined HubSpot CRM for reliable pipeline, activities, and handoffs
• Test and improve messaging, sequences, and target lists with marketing and the Account Executive
• Use Retorio’s platform to sharpen outbound and discovery skills and learn the product

Explore Business Development Representative, Munich at Retorio. Review requirements and application details.

Business Development Representative, Munich

Account Executive

• Own a dedicated territory end to end, either a DACH vertical such as Retail, Telco, or Automotive, or the UK
• Generate pipeline, qualify opportunities, manage multi-stakeholder sales cycles, negotiate, and close
• Sell to senior commercial buyers at enterprises with thousands of representatives
• Run consultative discovery connecting Retorio's behavioral coaching to business outcomes such as ramp time, conversion, and retention
• Build and execute account plans for six-figure deals, including pilots, procurement, and legal/security reviews
• Drive expansion revenue through upsell and cross-sell opportunities across teams, regions, and use cases
• Partner with founders, marketing, and customer success on campaigns, events, and account growth
• Feed market and buyer insights into product and go-to-market strategy
• Remain the commercial owner of won accounts, from steering committees to expansion

Explore Senior Account Executive, Munich or UK at Retorio. Review requirements and application details.

Senior Account Executive, Munich or UK

Customer Success Manager

• Manage a portfolio of existing customers, focusing on retention and long-term customer relationships
• Own renewals: plan early, communicate value, address objections, and close renewals
• Identify and drive upsell and expansion opportunities in collaboration with Sales
• Support customer onboarding, including kickoffs, platform setup, configuring coaching scenarios, and training administrators and managers
• Serve as the primary point of contact for accounts regarding platform-related questions, usage, and rollout
• Monitor usage and account health, proactively identifying and addressing risks
• Prepare reports and business reviews that demonstrate Retorio’s contribution to customer goals
• Share customer feedback with Product and Engineering in a structured manner
• Maintain account information and renewal forecasts in the CRM
• Work closely with experienced CSMs, Sales, and Product, gradually taking ownership of your own customer accounts

Explore Customer Success Manager at Retorio. Review requirements and application details.

Open roles

Business Development Representative, Munich

Senior Account Executive, Munich or UK

Customer Success Manager