Medical Assistant jobs in United States

Explore 4 matching jobs.

Ro

Seasonal Virtual Medical Assistant, Patient Advocate

Ro

Posted: 10/20/2026
Siemens Healthineers

Medical Physics Assistant

Siemens Healthineers

Posted: 10/19/2026
AdvanceCare

Medical Coordinator

AdvanceCare

Posted: 10/12/2026
ERGOMED

Senior Medical Information Assistant

ERGOMED

Posted: 10/12/2026
Emory University

Assistant Professor – Medical Oncology, Clinical Investigator

Emory University

Posted: 10/6/2026
Ro

Seasonal Virtual Medical Assistant, Patient Advocate

Ro
Posted 10/20/2026full-timeRemote • United StatesJunior💰 $28 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and problem-solving skills while providing empathetic support to patients in a healthcare setting. Proficient in utilizing EHR systems and diverse technological tools to enhance patient care and operational efficiency.

Highest-signal resume keywords
Patient-Facing Administrative ExperienceEHR System ProficiencyStrong Communication SkillsProblem-Solving SkillsExperience With Health Insurance Plans

About the role

Key responsibilities & impact
  • Provide empathetic, high-touch support to patients, answer non-clinical questions, and proactively help patients navigate their care experience
  • Support providers with non-clinical administrative tasks in the Care Center electronic medical record, including triaging, reassigning, and resolving patient messages
  • Investigate complex patient situations with clinical, pharmacy, insurance, and operational teams
  • Translate complex information into clear, actionable next steps for patients
  • Contact pharmacies and insurance providers regarding non-clinical prescription needs, benefits verification, and prior authorizations
  • Partner with cross-functional teammates to balance patient needs and contribute to service, quality, and operational goals
  • Surface recurring patient, provider, or workflow issues and provide feedback for improvements
  • Participate in pilots and initiatives that improve patient support, retention, and operations

Requirements

What you’ll need
  • 1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role
  • Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically
  • Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution
  • Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment
  • Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred
  • Comfort working with internally-approved LLM-based message systems and critically reviewing LLM-generated content for accuracy
  • Comfort utilizing internally-approved AI-based tooling and prompting AI tooling
  • Comfort working toward defined service, productivity, and quality expectations and metrics
  • Experience with health insurance plans, benefits verification, and/or prior authorizations preferred
  • Patient-facing Medical Assistant or other relevant healthcare experience preferred
  • Bachelor's Degree preferred
  • Proficiency with Google Workspace and Slack
  • Adaptability and a proactive approach to working in a rapidly changing environment
  • Willingness to participate in a holiday work rotation
  • Availability for assigned 4x10 shifts from 1:00 PM–11:30 PM ET
  • 4x10 shifts are not available to candidates residing in California

Benefits

Comp & perks
  • Medical benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA), beginning the first day of the calendar month following your 60th day of employment
  • 401(k) with company match
  • Flexibility to work anywhere in the United States
  • In-person collaborations throughout the year, including team on-sites

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
EHR SystemsBenefits VerificationPrior AuthorizationsPatient NavigationAdministrative Support
Soft Skills
EmpathyAttention To DetailTime ManagementOrganizational SkillsAdaptability
Tools & Technologies
Google WorkspaceSlackLLM-Based Message SystemsAI-Based Tooling
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
HealthcarePatient SupportCustomer ServiceOperations