Rochester Regional Health

Medical Assistant

Rochester Regional Health
Posted 10/20/2026full-timeClifton Springs • New York • United StatesJuniorMid-Level💰 $18 - $20 per hourWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates proficiency in patient care activities, including vital sign documentation, EKGs, phlebotomy, and patient education. Capable of managing clinical supplies, medical records, and facilitating patient communication while ensuring compliance with health maintenance protocols.

Highest-signal resume keywords
Patient Care ActivitiesMedical Assistant CertificationCustomer Service SkillsClinical Supply ManagementCommunication Skills

About the role

Key responsibilities & impact
  • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work
  • Obtain and document patient vital signs, history, and screenings; report abnormalities
  • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing
  • Assist providers and nursing staff during procedures and clinical care activities
  • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms
  • Provide patient education and instructions under provider or RN guidance
  • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation
  • Order and track clinical supplies; assemble information packets and support provider communications
  • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management
  • Facilitate patient communication, including mailing provider updates and assisting with MyCare sign-up
  • Escort patients to ancillary services such as lab and radiology as needed
  • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports
  • Compile patient-record data for quality assurance and improvement activities
  • Process payments and charge entry; manage non-clinical office supplies and distribute mail
  • Perform other duties as assigned to ensure smooth practice operations

Requirements

What you’ll need
  • Strong customer service, computer, and communication skills
  • Associates degree preferred
  • 2 years of pre-hospital care activities or acute/critical care experience preferred
  • Medical Assistant Certification preferred
  • For Elder ONE Employment: 1 year experience with frail, elderly population preferred
  • Ability to perform patient-facing clinical work involving continual movement, standing, walking, lifting 20–50 lbs., pushing and pulling medical equipment, and assisting with patient positioning
  • Ability to complete TB testing, mask-fit testing, and physical exams as common requirements
  • Ability to work Monday-Friday, 40 hours per week

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
EKGsPhlebotomyPoint-Of-Care TestingVital Sign DocumentationMedication Refill ProcessingPatient EducationHealth MaintenanceQuality AssuranceCharge EntryMedical Records Management
Soft Skills
Customer ServiceCommunicationTeam CollaborationProblem SolvingPatient Interaction
Certifications & Qualifications
Medical Assistant Certification
Industry Keywords
Pre-Hospital CareAcute CareCritical CareElderly Population CareHealth MaintenancePatient Flow ManagementClinical ProceduresInsurance VerificationPatient CommunicationQuality Improvement