Siena AI

Content Manager

• Own all content published under the Siena name
• Set the strategy and write content for founder-led LinkedIn and company social accounts
• Own performance of founder-led and company social content
• Ship product launches with announcements, blog posts, social sequences, and founder posts
• Collaborate with the Creative Director to align written and visual launch assets
• Write scripts for product and marketing videos
• Study trends and top-performing posts and turn findings into actionable points of view
• Analyze content performance, double down on effective work, and stop ineffective work
• Use AI across research, drafting, analysis, and distribution to increase speed
• Work across multiple product launches over the next two quarters

Founding Content Strategist

Product Manager

• Own autonomy end to end, defining where agents can act without a human in the loop
• Build and ship evaluation suites, automated testing, and performance monitoring for autonomous resolution
• Give customers real-time visibility into automated and escalated coverage and the reasons for it
• Design and run journey-level A/B tests across agent flows
• Own onboarding and automation so customers reach full autonomous coverage quickly
• Run launch cycles for autonomy features from internal testing through early access and general availability
• Enable customers through webinars, documentation, and training
• Demo autonomy wins directly to customers and co-sell with sales
• Act as a forward-deployed PM when needed, working with customers to scope and ship improvements

Product Manager, Agent Autonomy

• Own AI agent outcomes for strategic accounts end to end, including automation rates, resolution rates, and time-to-value
• Deploy agents and identify blockers to progress
• Build platform fixes so deployment learnings benefit future accounts
• Work directly with enterprise CX leaders to design and execute AI transformation roadmaps
• Turn deployment insights into scalable platform capabilities
• Build and improve agent capabilities across support, shopping, reviews, voice, and social platforms
• Design QA suites, automated testing, and performance monitoring systems
• Run launch cycles from internal testing to general availability
• Provide customer enablement and demos
• Co-sell alongside sales

Founding Content Strategist

Product Manager, Agent Autonomy

Forward Deployed Product Manager