Simpson Strong-Tie

Program Manager

• Improve and develop relationships with builders and contractors throughout the Rocky Mountain region
• Raise awareness of Simpson products, system solutions, CG Visions software, and training services
• Work with individuals at all levels of builders' and contractors' organizations
• Identify new opportunities and respond to builders' requests
• Implement, monitor, and enhance the Builder Program within and beyond the branch territory
• Identify and respond to local builder product knowledge needs
• Develop and maintain a database of contacts throughout builders' organizations
• Mentor and train field sales representatives through ride-alongs, joint presentations, mentorship, and peer-to-peer accountability
• Represent the company with builders, customers, and the industry
• Conduct regular meetings with builder partners and contractors
• Identify builder and industry trends and connect stakeholders within the construction industry
• Champion the Simpson value proposition and explain the builder program, rebates, and customer value
• Coordinate builder and contractor training with Territory Managers
• Enter calls in Sales Force and maintain accurate customer information
• Develop and promote builder workshops and training
• Train builder customers and Territory Managers on CG Visions software and builder technology
• Work closely with the CG Visions team and vet potential customers
• Conduct jobsite calls and educate builders on proper Simpson product installation and benefits
• Mentor branch sales teams and Builder Services Representatives on sales tools, software, and builder program direction
• Conduct sales and product training for field sales
• Assist with sales meeting and training session presentations and organization
• Develop sales tools and direct Builder Services Representative support for builder efforts

Regional Builder Program Manager

• Improve and develop relationships with builders and contractors throughout the branch territory
• Raise awareness of Simpson Strong-Tie products, system solutions, software solutions, services, and training resources
• Implement, monitor, and enhance the Builder Program within and beyond the branch territory
• Identify and respond to local builder product knowledge needs
• Develop and maintain a database of contacts throughout builders' organizations
• Mentor and train field sales representatives to become trusted advisors to the builder community
• Conduct training ride-alongs, joint presentations, mentorship, and peer-to-peer accountability
• Represent the company within the builder community and broader construction industry
• Conduct regular meetings with builder partners and contractors to understand needs and identify opportunities
• Monitor builder, market, industry, product, and technology trends
• Coordinate and promote builder workshops, customer training, and educational programs
• Document customer calls, meetings, activities, and updates in Salesforce
• Work with the software team to evaluate customers, communicate software features and benefits, and train builder customers
• Educate Territory Managers on builder software and technology offerings
• Conduct jobsite visits and provide product installation and application guidance
• Mentor the branch sales team and Builder Services Representative
• Provide sales and product training, support sales meetings, and develop tools to improve sales effectiveness

Account Manager

• Lead and manage employee relations and labor relations matters across the organization
• Interpret and apply collective bargaining agreements
• Partner with HR to resolve grievances and support arbitration preparation
• Collaborate with HR leadership on labor and employee relations issues
• Advise HR on performance management, conflict resolution, and disciplinary actions
• Maintain employee relations documentation and case records
• Develop, lead, and conduct employee investigations
• Refine investigation documentation standards, templates, and workflows
• Ensure company policies and practices comply with federal, state, and local employment laws
• Develop, review, and support implementation of HR policies and procedures
• Monitor legal changes affecting employee and labor relations
• Support development and delivery of HR training on employee/labor relations and investigations
• Track and analyze employee relations trends and metrics
• Prepare reports for Legal to support strategic decision-making

Regional Builder Program Manager

Regional Builder Program Manager

Employee and Labor Relations Manager