Sofar Ocean

Customer Success Manager

• Lead activities to identify, shape, capture, and win strategic opportunities across the U.S. federal government
• Own business development, capture management, government affairs, and strategic partnerships
• Develop and execute capture strategies from qualification and shaping through acquisition strategy, teaming, proposal development, award, and contract transition
• Connect near-term sales opportunities with programs, contract vehicles, appropriations, and agency acquisition strategies
• Provide leadership with assessments of pipeline health, capture progress, partner activity, government-affairs priorities, risks, resource needs, and recommended actions
• Represent Sofar at customer meetings, industry events, partner discussions, exercises, demonstrations, and federal-market engagements
• Lead U.S. federal government-affairs execution with external advisors
• Develop capture materials, white papers, RFIs, statements of work, ROMs, proposals, presentations, and customer-facing submissions
• Build and manage relationships and teaming strategies with prime contractors and other partners
• Collaborate across sales, product, engineering, legal, finance, marketing, operations, and leadership
• Directly manage consultants and lobbyists
• Report to the Global Head of Government and Defense

Defense Customer Success Lead

Scientist

• Help shape Sofar’s underwater acoustics strategy and technical vision for an underwater acoustics platform
• Develop capabilities to detect, classify, and localize underwater objects using passive and/or active acoustic sensing
• Advance methods for creating acoustic maps of the marine environment, including ambient soundscapes, propagation conditions, and oceanographic context
• Provide an acoustics-centric perspective on sensing system design, deployment strategy, data quality, and performance validation
• Collaborate with oceanic and sensing scientists, software engineers, and firmware teams to translate acoustic research into operational products
• Coordinate and conduct field experiments, data analyses, and simulation studies to evaluate acoustic system performance in real-world ocean conditions
• Bring marine acoustics expertise to Sofar’s ocean science, sensing, and forecasting teams
• Contribute to product requirements, technical roadmaps, and research priorities for new underwater acoustic capabilities
• Represent Sofar externally with customers, research partners, government agencies, and the ocean acoustics community

Staff Scientist – Underwater Acoustics

• Own the full customer lifecycle for Wayfinder accounts across EMEA, from onboarding and fleet activation through renewal and expansion
• Drive commercial outcomes including measured fuel and cost savings per voyage, adoption across the contracted fleet, and vessel-count growth within existing accounts
• Conduct regular performance reviews with owners, operators, and charterers
• Evidence delivered savings and translate them into expansion opportunities
• Monitor portfolio health, identify risks early, and resolve them across shoreside and technical stakeholders
• Lead renewal and expansion conversations with the EMEA sales team
• Synthesize customer feedback for product roadmap and go-to-market decisions
• Represent Sofar at maritime industry events across EMEA

Senior Customer Success Manager

Full-stack Engineer

• Contribute to frontend and backend engineering for cloud software systems on the Spotter team
• Design and build features for applications such as spotter.sofarocean.com and APIs interacting with Sofar hardware products
• Own features across the full stack, from data storage through user interfaces
• Architect, develop, test, release, monitor, maintain, and optimize features
• Collaborate with software engineers, hardware engineers, firmware engineers, designers, product managers, and scientists
• Improve application performance through React data invalidation, caching, database index optimization, and remotely configurable hardware thresholds
• Help automate configuration and updating of remote hardware devices
• Document complex decision trees and account for edge cases
• Report to the Senior Engineering Manager
• Mentor others through thoughtful code reviews

Senior Software Engineer

Mechanical Engineer

• Own mechanical designs and subassemblies from early concepts and CAD through prototyping, validation, and production
• Design reliable hardware for harsh marine environments while balancing performance, manufacturability, cost, and schedule
• Build, test, and debug prototypes and production hardware
• Use testing and failure analysis to drive design improvements
• Lead mechanical design reviews
• Collaborate with electrical, firmware, software, and manufacturing engineers on integrated systems
• Work with suppliers, machine shops, vendors, and contract manufacturers to develop and scale parts and assemblies
• Collaborate across Sofar and occasionally with customers to develop marine sensing applications
• Participate in field testing and ocean deployments

Senior Mechanical Engineer

Research Scientist

• Lead Sofar’s underwater acoustics strategy and define the technical vision for its underwater acoustics platform
• Develop capabilities to detect, classify, localize, and track acoustic sources and targets using passive and/or active techniques
• Drive AI/ML model development for edge-based and cloud-based acoustic intelligence
• Advance ocean soundscape mapping and characterization, including ambient noise, acoustic propagation, and oceanographic and geoacoustic context
• Provide acoustics expertise for sensing-system design, including hydrophone/array selection, calibration, geometry, deployment strategy, data quality, and performance validation
• Collaborate with ocean and sensing scientists and hardware and software engineers to translate domain expertise into operational products
• Design and conduct field experiments and at-sea data collection
• Perform data analysis, modeling, and simulation studies, including propagation and detection-performance modeling
• Define product requirements, technical roadmaps, and priorities for new underwater acoustic capabilities
• Represent Sofar with customers, research partners, government agencies, and the broader ocean acoustics community

Principal Scientist – Underwater Acoustics

Recruitment

• Identify, engage, and build relationships with top-tier talent in maritime and climate tech
• Partner closely with the People Team and hiring managers to understand hiring needs
• Source candidates who will thrive in a fast-paced, mission-driven environment
• Own sourcing strategy and build talent pipelines for Sofar Ocean
• Manage the sourcing pipeline with minimal supervision
• Meet and exceed sourcing goals in a metrics-driven environment
• Serve as Sofar Ocean’s first Sourcing Partner