Spektrix

Digital Marketing

• Execute, measure, and optimize Spektrix’s digital marketing activity across campaigns, channels, and audiences
• Translate strategy briefs into end-to-end digital channel plans
• Automate nurture journeys, client and partner communications, product launches, and event promotions
• Build, run, and optimize paid digital and social activity
• Manage audience targeting and CRM data hygiene
• Implement tracking and attribution
• Lead A/B testing of messaging, channels, and landing pages
• Use data-driven insights to refine marketing strategies
• Partner with Website, Content, Growth, Product Marketing, Client Marketing, Events, and other teams
• Build conversion journeys and distribute content
• Support co-marketing initiatives
• Manage multiple concurrent projects while maintaining QA standards for brand consistency, accessibility, tracking, and timely delivery
• Report to the Head of Growth Marketing

Explore Digital Marketing Manager at Spektrix. Review requirements and application details.

Digital Marketing Manager

Customer Success Manager

• Provide accurate and timely support and relationship management to Spektrix clients
• Act as named relationship owner for an assigned group of clients
• Resolve inbound inquiries through phone, email, and video calls
• Participate in rotating on-call coverage during evenings and weekends
• Identify recurring bugs, training gaps, and emerging risks, addressing or escalating them
• Manage client accounts, organizational goals, platform usage, stakeholders, and touchpoints
• Lead client meetings, record calls when appropriate, confirm next steps, and track actions
• Monitor account health and escalate dissatisfaction, low engagement, or declining usage
• Guide clients in adopting Spektrix capabilities and identify expansion opportunities
• Deliver activation sessions, workshops, and enablement events
• Maintain detailed client interaction records
• Collaborate with Client Success, Product, Operations, Solutions, and Enablement teams
• Escalate complex technical issues and recommend process improvements
• Maintain professionalism and reliability in client and team interactions

Explore Client Success Specialist at Spektrix. Review requirements and application details.

Client Success Specialist

• Provide accurate and timely support and consistent relationship management to Spektrix clients.
• Act as the named relationship owner for an assigned group of clients while contributing to shared reactive support.
• Resolve inbound client inquiries across phone, email, and video call using internal documentation and established processes.
• Participate in rotating on-call coverage outside business hours.
• Identify recurring bugs, training gaps, and emerging risks, addressing or escalating them appropriately.
• Serve as the primary contact for assigned clients and maintain awareness of their goals, platform usage, and stakeholders.
• Lead and follow up on client meetings, record calls when appropriate, confirm next steps, and track tasks to completion.
• Monitor account health and escalate dissatisfaction, low engagement, or declining usage.
• Guide clients in adopting Spektrix capabilities and surface expansion opportunities.
• Deliver tailored activation sessions, workshops, and enablement events.
• Maintain detailed client interaction records in internal systems.
• Collaborate with Client Success, Product, Operations, Solutions, and Enablement teams.
• Escalate complex technical issues and recommend internal process improvements.
• Maintain professionalism and reliability in client and team interactions.

Open roles

Digital Marketing Manager

Client Success Specialist

Client Success Specialist