Spring Health

Revenue Operations

• Lead a small Revenue Operations team while remaining hands-on as an individual contributor
• Manage and optimize the CRM, sales and marketing tools, data infrastructure, and integrations
• Partner with Marketing, Operations, Product, Accounting, and Finance teams to improve revenue generation
• Lead revenue process improvement projects from ideation through execution
• Own recurring reporting across sales and growth marketing, including pipeline reviews and leadership business reviews
• Vet and select revenue technology tools and manage vendor transitions and implementations through go-live
• Troubleshoot revenue-tool issues and support end users
• Build and maintain automation for revenue processes
• Own the commission process to ensure accurate and timely payment of sales representatives
• Drive provider acquisition forecasting, goal setting, and planning
• Own revenue data accuracy and infrastructure end to end, making data accessible through BI tools
• Report to the Senior Director of Revenue Operations
• Occasional travel may be required for company or team events

Senior Manager, Revenue Operations

Data Analyst

• Partner with Medical Affairs to define, refine, and evolve metrics and KPIs across conditions and services
• Build, document, and maintain dashboards and data visualizations in Omni, Hex, or similar BI tools
• Conduct exploratory and ad-hoc analyses addressing business and clinical questions
• Identify trends and gaps in clinical improvement initiatives and recommend data-driven improvements
• Support data integrity by contributing to dbt models and scalable data structures
• Partner with data, product, and engineering teams to provide necessary data sources
• Advise Medical Affairs leadership on measurement, success metrics, and strategic initiatives
• Partner with data science to investigate major trends and their drivers
• Provide training, documentation, and support for dashboards and data products
• Ensure accurate, consistent reporting and metric documentation across stakeholders
• Use AI-forward methods and analyze data derived from AI technologies for clinical and operational insights
• Lead stakeholder meetings and provide status, bandwidth, and timely Jira and Slack updates
• Report to the Associate Director, Analytics

Senior Manager, Revenue Operations

Senior Data Analyst, Medical Affairs