SpyCloud

Sales Development Rep

• Generate sales leads through outbound calling, emailing, event follow-up, social media, and other methods
• Respond to and qualify inbound leads
• Educate and nurture leads until they are qualified to speak with the EMEA Sales Director
• Maintain high daily activity through calls, meetings, and proactive phone and email outreach
• Engage with cross-functional teams to build industry and company knowledge
• Drive attendance at marketing events and set conference meetings
• Articulate SpyCloud's value proposition to senior decision-makers and security practitioners
• Execute the EMEA sales team's growth plan by scheduling demos and introducing leads to contacts
• Identify strategic targets with the regional sales director
• Profile strategic accounts, identify key individuals, research business requirements, and present solutions
• Maintain accurate activity and lead qualification information in Salesforce throughout the sales cycle
• Assist with channel and channel-lead development

Sales Development Representative

Revenue Operations

• Own Deal Desk operations end-to-end, including deal structuring support, approvals, non-standard terms review, and quote-to-cash handoffs.
• Manage, optimize, audit, document, and report on license entitlement and provisioning processes.
• Provide entitlement-related sales support and resolve access issues.
• Build and optimize AI-driven dashboards and reports using GTM and analytics tools.
• Identify and implement AI and automation opportunities across CRM and GTM/analytics workflows.
• Analyze data, identify trends and discrepancies, track KPIs, and contribute to continuous improvement.
• Support Alliances with partner lifecycle operations, partner data quality, reporting, and repeatable operating motions.
• Own territory management and administer Salesforce data, Flows, and automation.
• Support sales representative onboarding and offboarding.
• Own the Sales Support queue, resolve requests, and automate recurring request types.
• Document processes and uphold governance standards.

Revenue Operations Analyst

Director

• Manage key consumer security alliances
• Cultivate relationships with key stakeholders and company executives
• Ensure effective relationship governance and protect SpyCloud’s assets
• Maximize long-term value for SpyCloud, partners, and customers
• Develop and execute go-to-market roadmaps with partners
• Identify and create plans to improve partner revenue
• Develop partner value propositions, playbooks, partner programs, marketing strategy, and partner agreements
• Track progress, report KPIs, and lead periodic health checks
• Provide weekly, monthly, and quarterly reporting to key stakeholders
• Guide partner product and development teams through onboarding, integration, and maintenance of SpyCloud solutions
• Use partner relationships to discover desired features, product enhancements, industry changes, and technology requirements

Sales Development Representative

Revenue Operations Analyst

Director of Strategic Alliances – Consumer Products