St. Jude Children's Research Hospital - ALSAC

Business Development Rep

• Develop and execute strategies to generate new corporate revenue through new partner acquisition, upselling, and cross-selling
• Build, manage, and advance a strong pipeline of qualified prospects, primarily mid-sized companies
• Identify, cultivate, and secure cause marketing, corporate sponsorship, corporate giving, employee giving, volunteer engagement, and executive engagement opportunities
• Achieve or exceed assigned revenue goals and KPIs
• Develop trusted relationships with corporate decision-makers and key stakeholders
• Deliver customized partnership solutions aligned with business objectives and organizational priorities
• Leverage volunteers, internal stakeholders, and community influencers to identify and secure opportunities
• Utilize research, analytics, CRM insights, and moves management strategies to maximize engagement and results
• Advise on complex, multi-stakeholder, multi-market, and non-standard partnership engagements
• Navigate cross-functional relationships to drive alignment, problem-solving, and successful execution
• Collaborate with Territory teams, Enterprise Sales Leadership, National Corporate Development teams, and other stakeholders
• Support forecasting, revenue planning, budgeting, sales resource allocation, training, lead management, and opportunity prioritization
• Communicate prospect activity, pipeline progress, and partnership opportunities
• Lead onboarding, activation, and implementation of newly secured corporate partnerships
• Coordinate cross-functional stakeholders to deliver partnership commitments and transition accounts to ongoing management

Senior Advisor, Corporate Business Development

Account Manager

• Develop and execute ALSAC's long-term creator partnership strategy, with emphasis on YouTube creators and creator-led media ecosystems.
• Identify, recruit, cultivate, and steward relationships with high-impact creators, creator-owned businesses, talent agencies, management firms, and production companies.
• Serve as ALSAC's primary relationship lead for strategic creator partnerships and long-term creator advocacy efforts.
• Develop individualized engagement strategies across awareness, fundraising, content, and enterprise initiatives.
• Build and maintain a pipeline of creator opportunities aligned to enterprise priorities.
• Develop and implement a long-term vision for expanding ALSAC's creator ecosystem and partner network.
• Monitor emerging creator trends, audience behaviors, creator-owned businesses, and platform developments.
• Establish scalable frameworks for creator recruitment, activation, stewardship, and partnership measurement.
• Advise senior leadership on creator economy trends and strategic growth opportunities.
• Collaborate with creators and internal stakeholders on mission-driven storytelling across YouTube and creator-led platforms.
• Source and facilitate creator-led content initiatives supporting awareness, audience growth, engagement, and fundraising.
• Partner with Content & Creative, Marketing, and Communications teams on creator integrations and co-created content.
• Support creator participation across campaigns, fundraising initiatives, content projects, and enterprise events.
• Partner with the YouTube Channel Growth & Strategy Lead on creator collaborations and audience growth.
• Represent ALSAC and St. Jude with creators, agencies, platforms, production companies, and industry stakeholders.
• Develop creator-led opportunities supporting enterprise priorities.
• Establish measurement frameworks for short-term performance and long-term relationship value.
• Communicate creator strategy, performance, opportunities, and trends to senior and executive leadership.
• Develop reporting frameworks measuring awareness, engagement, fundraising, and audience growth.
• Lead cross-functional teams executing creator partnership initiatives.
• Manage budgets, planning processes, timelines, and operational requirements.

Senior Advisor – Creator Partnerships, Programs

Sales

• Develop and maintain knowledge of ALSAC fundraising programs, campaigns, events, and brand awareness initiatives
• Provide exceptional service through inbound and outbound phone calls, email, chat, text, and social media
• Resolve donor inquiries, requests, concerns, and complex issues
• Build donor and volunteer relationships and identify opportunities to enhance engagement and retention
• Recruit, retain, and cultivate participants across fundraising campaigns and initiatives
• Increase participation and revenue through fundraising conversations, goal setting, participant coaching, and appropriate upselling
• Engage prospective donors and fundraising participants through referrals, marketing-generated leads, and outreach
• Gather, document, and analyze donor and volunteer feedback to improve donor experience and support campaign enhancements
• Research and resolve inquiries, process special requests, and navigate fundraising platforms
• Handle third-party fundraising issues and escalate concerns as appropriate
• Maintain accurate donor, volunteer, and event records across multiple systems
• Document interactions, troubleshoot issues, and report trends, concerns, and system-related challenges to leadership
• Monitor and communicate potential source code or reporting issues affecting fundraising revenue tracking
• Use internal and external systems, call center platforms, databases, reporting tools, and Microsoft Office applications
• Capture and route tour requests, process incentive orders, manage shared inboxes, and complete special projects
• Support Enterprise Contact Center and Shared Services operations during overflow activities, cross-functional initiatives, and peak-volume periods
• Participate in operations requiring flexibility to work evenings, weekends, holidays, and additional hours during peak fundraising periods

Associate III – Sales & Support

Strategist

• Serve as the organization’s subject matter expert for digital experimentation and decision science
• Lead the end-to-end experimentation process, including identifying and sizing opportunities, defining key decisions, selecting success metrics and testing methodologies, and translating results into recommendations and future testing roadmaps
• Oversee the design, execution, and analysis of digital experiments optimizing donor and supporter engagement and conversion across digital channels and platforms
• Establish and lead governance, training, processes, and support to foster experimentation and data-driven decision-making
• Identify learning needs and train internal users on statistical methodologies and experimentation best practices
• Lead experimentation tools and technology operations, partnering with Product on capabilities, enhancements, best practices, and use cases
• Lead defining, hypothesizing, testing, evaluating, reporting, and implementing digital experiments
• Develop statistical insight and decision-science practices
• Manage centralized experimentation resources, templates, and repositories
• Partner with product teams to build educational curriculum and apply experimentation tools and techniques

Senior Advisor, Corporate Business Development

Senior Advisor – Creator Partnerships, Programs

Associate III – Sales & Support

Digital Experimentation Strategist