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St. Luke's University Health NetworkCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care services, including administering injections and maintaining clinical supplies, while effectively communicating with healthcare providers and the Care Team. Possesses strong organizational skills for managing patient records and participating in quality improvement initiatives.
Highest-signal resume keywords
Clinical ExperienceBLS/CPR CertificationPatient Care ServicesCustomer Service ExperienceMedical Assistant Program Graduate
About the role
Key responsibilities & impact- Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence
- Determine needed services by conferring with providers
- Complete pre-charting of value-based pieces up to five days before appointments
- Send messages to the Care Team when warranted
- Prepare patients for examinations and escort them to exam rooms
- Record height, weight, vital signs, medications, allergies, personal/family/social history, smoking status, reason for visit, and demographic information
- Provide patient care services including cleaning exam rooms, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within State guidelines
- Communicate and coordinate with providers and the Care Team regarding discharges, emergency visits, consulting physicians, community resources, disease management, self-management, education, labs, testing, and specialist visits
- Participate in department activities, meetings, problem resolution, and procedure analysis
- Dispose of bio-hazardous and regular waste according to practice protocol
- Maintain vaccine temperature logs, inventory, supply ordering, expired medication disposal, and room stock levels
- Perform administrative tasks including check-in, check-out, and opening and closing office procedures
- Bring improvement suggestions to Practice Managers and Providers
- Participate in quality improvement initiatives
- Perform other related duties as assigned
Requirements
What you’ll need- High School degree or equivalent required
- One year of clinical experience OR graduate of Medical Assistant program required
- Two years of experience in similar healthcare setting preferred
- Customer service experience strongly preferred
- BLS/CPR current or within 60 days of hire through the American Red Cross or American Heart Association
- Ability to sit, stand and walk for extended periods of time, up to 8 hours at a time
- Occasional ability to lift up to 25 pounds
- Occasional ability to push wheelchairs with patients weighing up to 325 pounds
- Complete a 30/60/90 day on-boarding checklist where applicable
- Submit full legal name, current home address, and employment history for the past seven years
Benefits
Comp & perks- Equal Opportunity Employer
- BLS/CPR current or within 60 days of hire through the American Red Cross or American Heart Association
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Record ManagementVital Signs RecordingInjections AdministrationMedical TerminologyPre-ChartingBio-Hazardous Waste DisposalInventory ManagementOffice ProceduresQuality Improvement InitiativesClinical Supply Maintenance
Soft Skills
CommunicationTeam CoordinationProblem ResolutionCustomer ServiceOrganizational Skills
Certifications & Qualifications
BLS/CPR Certification
Industry Keywords
Healthcare SettingPatient CareClinical ExperienceMedical AssistantPractice Protocol