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St. Luke's University Health NetworkCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care services, including pre-visit planning, vital signs recording, and maintaining clinical supplies. Capable of coordinating with healthcare providers and participating in quality improvement initiatives while ensuring compliance with state guidelines.
Highest-signal resume keywords
Clinical ExperienceBLS/CPR CertificationPatient Care ServicesCustomer Service ExperienceMedical Assistant Program Graduate
About the role
Key responsibilities & impact- Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence
- Determine needed services by conferring with providers
- Complete pre-charting of value-based pieces up to five days before appointments
- Send messages to the Care Team when warranted
- Prepare patients for examinations and escort them to exam rooms
- Record height, weight, vital signs, medications, allergies, personal/family/social history, smoking status, reason for visit, and demographic information
- Provide directed patient care services, including maintaining clean exam rooms and clinical supplies
- Clean and autoclave contaminated instruments
- Give injections or immunizations within State guidelines
- Coordinate with providers and the Care Team regarding discharges, emergency visits, specialists, community resources, disease management, self-management, education, labs, and testing
- Participate in department activities, meetings, problem resolution, and procedure analysis
- Dispose of biohazardous and regular waste according to practice protocol
- Maintain vaccine temperature logs, inventory, medical supply ordering, expired sample medication disposal, and room stock levels
- Perform administrative tasks including check-in, check-out, and opening and closing office procedures
- Bring improvement suggestions to Practice Managers and Providers
- Participate in quality improvement initiatives
- Perform other related duties as assigned
Requirements
What you’ll need- High School degree or equivalent required
- One year of clinical experience OR graduate of Medical Assistant program required
- Two years of experience in similar healthcare setting is preferred
- Customer service experience is strongly preferred
- Current BLS/CPR or completion within 60 days of hire through the American Red Cross or American Heart Association
- Ability to sit, stand and walk for extended periods of time, up to 8 hours at a time
- Occasional ability to lift up to 25 pounds
- Ability to occasionally push wheelchairs with patients weighing up to 325 pounds
- Complete application using full legal name and current home address
- Include employment history for the past seven years, including present employer
Benefits
Comp & perks- Equal Opportunity Employer
- 30/60/90 day on-boarding checklist and skills mastery confirmation for new or transferred employees
ATS Keywords
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Hard Skills
Vital Signs RecordingPatient Medical Records ManagementInjections or Immunizations AdministrationPre-ChartingBiohazardous Waste DisposalClinical Supply MaintenanceCheck-In and Check-Out ProceduresPatient Preparation for ExaminationsAutoclaving InstrumentsInventory Management
Soft Skills
CommunicationProblem ResolutionTeam CollaborationCustomer Service
Certifications & Qualifications
BLS/CPR Certification
Industry Keywords
Healthcare SettingPatient CareQuality ImprovementPractice ProtocolMedical Assistant