Medical Assistant, Palliative Care
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St. Luke's University Health NetworkCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care services, including pre-visit planning, vital sign recording, and administrative tasks. Holds current BLS/CPR certification and possesses strong customer service skills in a clinical setting.
Highest-signal resume keywords
Patient Care ServicesBLS/CPR CertificationClinical ExperienceCustomer Service ExperienceMedical Assistant Program Graduate
About the role
Key responsibilities & impact- Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence
- Complete pre-charting of value-based pieces up to five days before appointments and message the Care Team when warranted
- Prepare patients for examinations and escort them to exam rooms
- Record height, weight, vital signs, medications, allergies, personal/family/social history, smoking status, visit reason, and demographic information
- Provide patient care services including cleaning exam rooms, maintaining clinical supplies, cleaning and autoclaving instruments, and administering injections or immunizations within State guidelines
- Coordinate with providers and the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, self-management, education, labs, testing, and specialist visits
- Participate in department activities, meetings, problem resolution, and procedure analysis
- Dispose of biohazardous and regular waste according to practice protocol
- Maintain vaccine temperature logs, medical supply inventory and ordering, medication disposal, and room stocking
- Perform administrative tasks including check-in, check-out, and opening and closing office procedures
- Bring improvement suggestions to Practice Managers and Providers
- Participate in quality improvement initiatives
- Perform other related duties as assigned
Requirements
What you’ll need- High School degree or equivalent required
- One year of clinical experience OR graduate of Medical Assistant program required
- Two years of experience in similar healthcare setting preferred
- Customer service experience strongly preferred
- Current BLS/CPR certification or completion within 60 days of hire through the American Red Cross or American Heart Association
- Ability to sit, stand, and walk for extended periods of time, up to 8 hours at a time
- Occasional ability to lift up to 25 pounds
- Occasional ability to push wheelchairs with patients weighing up to 325 pounds
- Complete application using full legal name and current home address
- Include employment history for the past seven years, including present employer
Benefits
Comp & perks- Equal Opportunity Employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Vital Sign RecordingPatient Medical Record ManagementInjections AdministrationClinical Supply MaintenancePre-ChartingBiohazardous Waste DisposalMedication DisposalRoom StockingCheck-In ProceduresCheck-Out Procedures
Soft Skills
CommunicationTeam CoordinationProblem ResolutionCustomer ServiceQuality Improvement Participation
Certifications & Qualifications
BLS CertificationCPR Certification
Industry Keywords
Healthcare SettingPatient CareClinical ExperienceValue-Based CareEmergency Department CoordinationDisease ManagementSelf-Management EducationPractice Protocol