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St. Luke's University Health NetworkCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care services, including pre-visit planning, vital signs recording, and maintaining clinical supplies. Holds current BLS/CPR certification and possesses strong customer service skills in a healthcare setting.
Highest-signal resume keywords
Patient Care ServicesBLS/CPR CertificationClinical ExperienceCustomer Service ExperienceMedical Assistant Program Graduate
About the role
Key responsibilities & impact- Conduct pre-visit planning by reviewing and updating patient medical records
- Complete pre-charting of value-based pieces up to five days before appointments
- Prepare patients for examinations and escort them to exam rooms
- Record height, weight, vital signs, medications, allergies, histories, smoking status, visit reasons, and demographic information
- Provide patient care services, including maintaining clean exam rooms and clinical supplies
- Clean and autoclave contaminated instruments
- Give injections or immunizations within state guidelines
- Coordinate with providers and the Care Team regarding discharges, emergency visits, specialists, resources, education, and testing
- Participate in department activities, meetings, problem resolution, and procedure analysis
- Dispose of biohazardous and regular waste according to protocol
- Maintain vaccine temperature logs, inventory, ordering, expired medication disposal, and room stocking
- Perform administrative tasks such as check-in, check-out, and opening and closing procedures
- Bring improvement suggestions to Practice Managers and Providers
- Participate in quality improvement initiatives
- Perform other related duties as assigned
Requirements
What you’ll need- High School degree or equivalent required
- One year of clinical experience OR graduate of Medical Assistant program required
- Two years of experience in similar healthcare setting preferred
- Customer service experience strongly preferred
- Current BLS/CPR or obtain within 60 days of hire through the American Red Cross or American Heart Association
- Ability to sit, stand, and walk for extended periods of time, up to 8 hours
- Occasional ability to lift up to 25 pounds
- Occasional ability to push wheelchairs with patients weighing up to 325 pounds
- Complete applicable 30/60/90 day on-boarding checklist
- Submit full legal name, current home address, and employment history for the past seven years
Benefits
Comp & perks- Equal Opportunity Employer statement
- Current or within 60 days of hire BLS/CPR certification through the American Red Cross or American Heart Association
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Vital Signs RecordingPatient Medical Records ReviewInjections or ImmunizationsPre-ChartingBiohazardous Waste DisposalRoom StockingClinical Supplies MaintenanceCheck-In and Check-Out ProceduresEmergency Visit CoordinationQuality Improvement Participation
Soft Skills
CommunicationProblem ResolutionTeam CoordinationCustomer Service
Certifications & Qualifications
BLS/CPR Certification
Industry Keywords
Healthcare SettingPatient CareClinical ExperienceMedical AssistantQuality Improvement Initiatives