Stevens Transport

Freight Broker

• Solicit independent carriers to cover customer-awarded freight
• Negotiate profitable margins on various lanes
• Generate carrier sales leads and build carrier relationships
• Sell freight to carriers over the phone and make or answer 100+ calls per day
• Build and maintain carrier relationships and cover 25+ loads per week
• Negotiate driver rates for the best return on gross profit per load
• Monitor shipment status, reply to emails, process updates, and act as point of contact for carriers and customers
• Document daily check calls in AS/400
• Communicate load-status changes to applicable parties

National Freight Broker

Representative

• Communicate with the assigned customer base as the single point of contact and build relationships
• Work with internal departments and analyst teams to balance capacity and freight
• Solicit additional freight opportunities to eliminate empty miles when necessary
• Research and remedy service issues daily
• Track and trace shipments and provide superior service with on-time performance of 95% or better
• Relay excess load availability to Brokerage and Rail divisions
• Review EDI data for accuracy before releasing verifications to customers
• Maintain close oversight of internal activities affecting service obligations
• Maintain key carrier performance indicators
• Navigate customer requests, including last-minute requests within supply chain delivery timelines
• Manage bookings and resolve delayed pickup/delivery and billing issues

CS Representative – in Training

Recruitment

• Identify, screen, interview, and hire qualified experienced CDL drivers
• Review the 10thStreet ATS online database and referrals to source potential CDL drivers
• Contact candidates by phone, email, and other communication methods
• Provide information, build rapport, and influence potential drivers to drive for Stevens Transport Inc
• Review DOT, state, local, and company requirements to assess qualifications, experience, and CDL compliance
• Conduct in-depth phone interviews evaluating driving skills, work history, and company-standard alignment
• Verify driving records, criminal records, and employment history
• Maintain accurate candidate documentation and information
• Administer relevant tests or assessments
• Collaborate with hiring managers to select candidates for available CDL driver positions
• Extend job offers and negotiate compensation packages as needed
• Assist with onboarding, orientation, training, and compliance with company policies and safety regulations
• Schedule and confirm new hires for orientation and training
• Generate recruitment reports and metrics
• Manage candidate data using recruitment software and databases
• Build and maintain relationships with current and potential CDL drivers
• Attend industry events, job fairs, and networking opportunities
• Maintain communication with applicants throughout the recruiting lifecycle, including application status, additional information, questionable results, and approval or denial

Driver Recruiter – Multi-Segment

Sales

• Communicate with assigned customer base as the single point of contact and build relationships
• Work with internal departments and analyst teams to balance capacity and freight
• Solicit additional freight opportunities to eliminate empty miles when necessary
• Research and remedy service issues daily
• Track and trace shipments and provide superior service with on-time performance of 95% or better
• Relay excess load availability to Brokerage and Rail divisions
• Review EDI data for accuracy before releasing customer verifications
• Oversee internal activities impacting service obligations
• Maintain key carrier performance indicators
• Navigate customer requests, including last-minute requests within supply chain delivery timelines
• Manage bookings and resolve delayed pickup/delivery and billing issues

National Freight Broker

CS Representative – in Training

Driver Recruiter – Multi-Segment

CS Representative, Sales Support