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Billing Specialist

• Audit all incoming carrier invoices, including FedEx, UPS, DHL Express, PostNL, and Deutsche Post
• Review invoices for surcharges, dimensional weight corrections, address corrections, duty and tax back-charges, and other incorrect charges
• Identify and dispute unjustified carrier charges and follow up until resolution
• Track disputed charges and ensure agreed credits are received
• Ensure legitimate carrier charges are re-billed to the correct customer
• Monitor and drive collection of open billing items
• Own customer-side billing, including shipment and service invoicing, credits, refunds, dunning, and collection of unpaid balances
• Communicate with carrier billing and account teams
• Prepare analyses for carrier rate negotiations with the Managing Director
• Define requirements and priorities for the internal billing module
• Work with software developers on billing requirements, specifications, testing, and rollout
• Support automation of invoice import, audit rules, and customer re-billing
• Functionally lead the part-time Billing Specialist
• Document all billing processes
• Prepare monthly reports for the Managing Director
• Identify opportunities to replace manual checks and spreadsheets with automated billing processes

Freight Audit & Billing Manager

Sales Development Rep

• Plan, build, and optimize outbound campaigns across LinkedIn and cold email
• Identify, research, verify, and enrich B2B prospects using relevant databases and sourcing tools
• Add approximately 120 qualified prospects to lead databases per day
• Create personalized messaging and manage outbound campaigns using appropriate tools and workflows
• Execute multi-step follow-up sequences and cold calls to re-engage prospects
• Generate a minimum of 30 qualified sales meetings per month
• Build and maintain prospect databases for international legal, tax, accounting, and business consulting firms
• Test and develop target segments, including tech founders, digital agencies, freelancers, and international LLCs
• Monitor campaign performance, including lead volume, open rates, response rates, and booking ratios
• Analyse campaign results and provide insights to improve targeting, messaging, and outbound strategy
• Maintain accurate lead and pipeline information in the CRM
• Collaborate with senior consultants and sales team members to qualify and convert opportunities
• Support the transition from AI-generated outreach to human-led engagement and follow-up as the AI SDR workflow develops

Outbound Sales Development Representative

Business Development Rep

• Leverage an existing network to identify founders, CEOs, agency leaders, and operational heads who are hiring or optimizing recruitment costs
• Generate leads, present Team Up’s talent solutions, and close B2B talent outsourcing and placement agreements
• Introduce companies in the target country to Team Up’s remote talent solutions
• Explain the benefits of hiring skilled remote professionals from Georgia and the Caucasus
• Build and maintain long-term relationships with tech hubs, founder communities, venture studios, and business networks
• Identify new business opportunities within startup ecosystems, digital and creative agencies, software companies, and other relevant organizations
• Collaborate with Team Up’s talent acquisition and client success teams in Georgia
• Match client requirements with suitable regional talent
• Manage client relationships throughout the sales process and support long-term partnership development

Business Development Representative

AI Engineer

• Design, develop, and deploy machine learning and AI systems for real-world applications
• Build and optimize custom AI models for domain-specific tasks
• Design and maintain data mining, data preprocessing, and data-labeling pipelines
• Work with large datasets, including feature engineering and data preparation
• Apply machine learning techniques across areas such as LLMs, NLP, computer vision, or other AI domains
• Train, evaluate, optimize, and improve machine learning models
• Develop and maintain model deployment and MLOps pipelines
• Deploy and serve models using cloud platforms and containerized environments
• Use tools such as Docker, Git, and relevant MLOps platforms in collaborative development workflows
• Analyze model performance and identify opportunities for improvement
• Communicate technical concepts and project progress to non-technical stakeholders

Software Engineer

• Maintain, troubleshoot, and stabilize the existing ColdFusion/Lucee platform
• Handle approximately 8–12 support tickets per week, including bug fixes and maintenance tasks
• Investigate and resolve support escalations affecting sellers and buyers
• Maintain and monitor AWS infrastructure
• Handle approximately 1–2 AWS infrastructure tasks per week
• Support business-critical development projects and overdue integrations
• Develop and maintain integrations with partners, ERP systems, and external APIs
• Work with JTL, eBay, Google Merchant Center, and other marketplace or business-critical systems
• Diagnose and resolve issues affecting platform availability, payments, and critical integrations
• Manage multiple workstreams and priorities independently
• Respond to critical P1 production incidents, including platform outages, payment failures, and integration disruptions
• Provide an initial response to P1 incidents within 30 minutes and work toward resolution within 2 hours
• Produce and maintain codebase and system documentation as formal project deliverables
• Support the platform throughout its transition to a modern technology stack

Freight Audit & Billing Manager

Outbound Sales Development Representative

Business Development Representative

AI Engineer

ColdFusion Developer