Patient Scheduler II
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Posted: 9/19/2026Patient Scheduler II
Tidelands HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong patient scheduling capabilities, ensuring accurate registration and coordination of procedures while maintaining high levels of customer service. Proficient in managing multiple tasks and communicating effectively with patients and healthcare staff in a fast-paced environment.
Highest-signal resume keywords
Patient SchedulingCustomer ServiceHealthcare ExperienceInterpersonal SkillsAttention to Detail
About the role
Key responsibilities & impact- Pre-register and schedule moderately complex procedures
- Coordinate multiple resources for patient services
- Schedule patient appointments for designated areas according to Tidelands Health protocols
- Provide courteous, professional and efficient service to patients and providers
- Complete patient registration accurately, including collection of co-payments and patient demographic information
- Ensure patients receive information needed to arrive on time and prepared for procedures
- Ensure the hospital has information required to bill properly for services
- Receive procedure scheduling requests from physician offices and patients
- Schedule procedures according to department availability
- Provide accurate appointment information so departments can view and print daily schedules
- Maintain open communication with hospital departments regarding schedule changes
- Perform administrative support duties for the department/work location
- Open, sort and distribute mail and correspondence as assigned
Requirements
What you’ll need- High School Diploma or equivalent Required
- At least two (2) years of related customer facing experience Required
- Call center, patient scheduling and/or physician front-office experience Preferred
- Experience in a healthcare setting Preferred
- Ability to interact successfully with the public
- Ability to perform effectively despite sudden deadlines and changing priorities
- Ability to maintain personal composure in high stress situations
- High level of interpersonal skills to interact with patients, patients’ families/visitors and clinical staff
- Ability to perform with a high degree of accuracy and meticulous attention to detail
- Strong ability to use initiative and judgment and to identify, analyze and solve problems
- Demonstrated understanding of basic medical terminology preferred
- Light physical demand
Benefits
Comp & perks- Equal Opportunity Employer committed to providing employment opportunity without regard to protected characteristics
- Equal opportunity employment and non-discrimination protections
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationAppointment SchedulingMedical TerminologyCo-Payment CollectionAdministrative Support
Soft Skills
Effective CommunicationProblem SolvingInitiativeComposure Under Stress
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Healthcare SettingPatient ServicesScheduling ProtocolsCall Center ExperiencePhysician Front-Office Experience