Two Circles

Director

• Take direct, senior ownership of the North America technology delivery portfolio
• Embed and evolve Two Circles' delivery frameworks, governance and operating rhythms within North America
• Ensure consistent approaches to delivery planning, reporting, escalation and decision-making across programmes
• Act as the senior escalation point for complex delivery, resourcing or commercial challenges
• Operate as the EVP's key delivery partner and absorb operational portfolio complexity
• Partner with Product and Go-To-Market leadership on resourcing, prioritization and delivery trade-offs
• Represent North America delivery with senior technical and non-technical stakeholders, including client executives
• Establish approaches to resource planning, capacity management and utilization across North America
• Ensure teams use agreed tools and processes to track time and effort accurately
• Partner with commercial and finance colleagues on margin management, forecasting and Statements of Work
• Identify delivery risks early and drive corrective action
• Partner with Delivery Directors in EMEA and APAC on global standards, tooling and expectations
• Lead, coach and develop delivery leaders across Programme and Delivery roles
• Build a collaborative, transparent culture focused on continuous improvement
• Build trusted relationships across delivery, engineering, product and client-facing teams

Delivery Director

Social Media Manager

• Execute real-time and planned social media output across flagship football accounts, both during and outside of live matches.
• Own day-to-day channel management, community management and publishing.
• Develop engaging, social-first content that reflects football culture and delivers against client objectives.
• Generate creative ideas and reactive content that capitalise on football news, matchdays and cultural moments.
• Produce high-quality short-form video edits and templated graphics for social.
• Collaborate daily with internal creative, production and strategy teams to deliver integrated campaigns.
• Brief and oversee production of short and long-form video, bespoke planned and reactive graphics.
• Build strong relationships with clients and external stakeholders including clubs, leagues, broadcasters and commercial partners.
• Manage multiple social accounts simultaneously, adapting tone of voice and content style for different brands.
• Ensure all content is delivered to a high standard, on time and optimised for engagement and platform best practice.
• Work flexibly, including evenings and weekends, to support live football coverage.

Social Media Manager – Football

Operations

• Work with project managers to create project plans managing client, supplier and internal deadlines
• Oversee production workflow of bespoke marketing materials
• Perform quality control of bespoke marketing materials pre- and postproduction
• Source physical and digital materials needed for design production
• Manage and build relationships with a range of external suppliers
• Manage budgets, audit materials and track stock movement
• Work with logistics companies to track and ensure fast and effective delivery of materials
• Perform ad hoc administrative tasks for the team
• Support the internal sales team alongside project managers

Commercial Operations Executive

Strategy

• Lead strategic People initiatives from concept through implementation
• Own programmes including Performance Planning, Pulse Check, Career Pathways, Competency Frameworks, Climbing Wall, Academy evolution, People analytics, manager training and Spirit initiatives
• Own the continuous improvement of Performance Planning, Pulse Check, objective setting and talent review processes
• Use insight and data to improve every People cycle
• Lead cross-functional transformation projects
• Design scalable frameworks and ways of working across regions
• Develop reporting around engagement, retention, succession, capability and performance
• Turn insight into practical recommendations
• Help bring the Two Circles Spirit to life
• Support recognition, communications and Team Days
• Work alongside People, Talent and Delivery Ops teams, reporting to the People (HR) Director

Delivery Director

Social Media Manager – Football

Commercial Operations Executive

People Strategy Lead