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Valley HealthPosted 10/20/2026full-timeWinchester • Virginia • United StatesMid-LevelSenior💰 $23 - $34 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing daily operations of a medical practice, including staff training, patient care coordination, and budget maintenance. Exhibits strong communication and customer service skills while fostering a positive work environment.
Highest-signal resume keywords
Supervisory ExperienceMedical Office ExperienceLicensed Practical NurseCertified Medical AssistantMicrosoft Office Proficiency
About the role
Key responsibilities & impact- Assist the Practice Manager in the day-to-day operations of the physician practice.
- Maximize patient access and provider efficiency for assigned practice locations.
- Act as liaison between management and clerical and clinical staff.
- Oversee daily office operations and staffing.
- Participate in establishing and maintaining the operating budget.
- Resolve patient complaints.
- Coordinate office meetings.
- Participate in annual staff performance appraisals.
- Train and coach staff.
- Assist with orientation and training of new staff.
- Build and maintain a cohesive and positive work environment.
- Assist with patient care as designated by providers and as licensed and/or certified in a clinical role.
- Maintain proficiency in EPIC processes to assist with training and efficient medical practice operations.
- Serve as a role model in attendance, leadership, difficult conversations, and handling multiple priorities.
Requirements
What you’ll need- High School Diploma or GED is required.
- Associate or Bachelor's degree is preferred.
- 1-3 years of previous supervisory experience is strongly preferred.
- Experience in a medical office setting strongly preferred.
- Licensed Practical Nurse or Certified Medical Assistant is preferred.
- Knowledge of basic patient care and ability to properly and safely handle medical equipment and supplies used.
- Must be able to perform and/or have knowledge of basic clerical skills.
- Knowledge of Microsoft Office strongly preferred.
- Must possess exceptional communication, both verbal and written, and excellent customer service skills are necessary for interaction with patients, visitors and staff.
- Professional appearance is required.
- Must be able to function independently, as well as a team member.
- Candidate must be flexible, dependable and maintain a professional image.
- Must be tactful, maintain confidentiality and handle stressful situations in a professional manner.
Benefits
Comp & perks- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
- Health savings account
- Flexible spending account for childcare
- Life insurance
- Short-term and long-term disability
- Professional development
- Discounts to on-campus dining
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Patient CareClerical SkillsMedical Equipment HandlingBudget ManagementStaff Training
Soft Skills
Exceptional CommunicationCustomer ServiceTeam CollaborationFlexibilityProfessionalism
Tools & Technologies
EPIC ProcessesMicrosoft Office
Certifications & Qualifications
Licensed Practical NurseCertified Medical Assistant
Industry Keywords
Medical Practice OperationsPatient AccessOffice ManagementStaff Performance AppraisalsPatient Complaints Resolution